Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
344,063
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AVG. MONTH
7,562
Total Reviews
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SINCE 2014
5,243
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,243 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3800
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    124
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  • Tin Leg policy: Luxury

    I talked to a rep before we travelled to adjust the policy. Best costumer service I've had is a very long time.

    Joseph from CO
    Review Received: July 17, 2021
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    4 out of 4 people found this review helpful
    Tin Leg policy: Gold

    So far everything has been great.

    Douglas from TN
    Review Received: July 16, 2021
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    5 out of 9 people found this review helpful

    Review Updated: 09/11/2021

    This is my first time using Tin Leg. I was tremendously satisfied with their service and attention to my claim. I will use them again and recommend them highly.

    Tin Leg policy: Luxury

    My go to site for shopping for travel insurance. First time I have made a claim in years so hoping it goes well.

    GEORGE from MA
    Review Received: July 16, 2021
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    5 out of 15 people found this review helpful

    Review Updated: 08/13/2021

    Could not have been easier

    Tin Leg policy: Gold

    So far service has been good

    Leon from MN
    Review Received: July 10, 2021
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    0 out of 7 people found this review helpful
    Tin Leg policy: Luxury

    Due to Covid 19 my trip from June 2020 was changed to June 2021. Tin Leg was very helpful and
    extended my coverage to the new trip dates. I felt very secure with my coverage.

    Helga from NJ
    Review Received: July 7, 2021
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    5 out of 5 people found this review helpful
    Tin Leg policy: Luxury

    My baggage was delayed on return to Nashville and one bag lost. You do not cover that. I will seek a company that does in the future.

    Coleman from TN
    Review Received: July 7, 2021
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    25 out of 27 people found this review helpful
    Tin Leg policy: Luxury

    I found TinLeg very easy to deal with. I had to make a change in my policy and they were very helpful. The price is reasonable and I have already recommended them to a friend.

    Elizabeth from CA
    Review Received: July 4, 2021
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    6 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    We could not be happier with the service we received from Tin Leg -- our flight was cancelled several times and the dates of our trip were changed at least twice. Each time, your representatives took care of the change immediately. When we needed one additional piece of COVID coverage documentation, they delivered immediately. Although we (fortunately) had no need for our coverage while overseas, we would definitely use Tin leg again.

    traveller from MD
    Review Received: July 2, 2021
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    11 out of 11 people found this review helpful
    Tin Leg policy: Gold

    When my sister needed emergency surgery and the hospital in Mexico was going to cancel it, Tin Leg pre authorized the surgery and she was a day from her intestines performing and dying! A life was saved, You all were friendly and made us feel like we had a partner while abroad. I am telling everyone to purchase travel insurance. She was extremely healthy and this could happen to anyone. Without it, the hospital was going to put her out.

    Amy from MN
    Review Received: July 1, 2021
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    50 out of 50 people found this review helpful
    Tin Leg policy: Gold

    EXTREMELY nice and efficient.

    Shel from GA
    Review Received: July 1, 2021
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    0 out of 0 people found this review helpful