Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
344,320
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AVG. MONTH
7,573
Total Reviews
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SINCE 2014
5,243
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,243 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3800
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    124
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  • Tin Leg policy: Standard

    An excellent Insurance Carrier when traveling overseas!
    It is wiser to purchased due to unforeseen circumstances that will arise!
    Highly recommended!!!!
    Thank you SquareMouth!,

    Nora from CA
    Review Received: January 5, 2020
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    3 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    The travel insurance policy that I purchased with Berkshire Hathaway as the underwriter was expensive but they are highly recommended. They provided the coverage that I needed for medical, evacuation and cancellation. Even though I did not have to make a claim, I knew we were covered should anything happen. I would recommend this policy to other cruise trip travelers who want basic coverage for the important things and don't need a lot of the other benefits being offered nor want the policy offered by the cruise line.

    Bettina from MD
    Review Received: January 4, 2020
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    2 out of 3 people found this review helpful
    Tin Leg policy: Economy

    Easy to compare policies on Squaremouth web site. Very easy to get quote and sign up for the Tin Leg insurance. Good coverage. Easy to file claim. Good price for coverage.

    Maureen from CA
    Review Received: January 2, 2020
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    4 out of 6 people found this review helpful

    Review Updated: 01/30/2020

    Straight forward. Easy to use. Readily available To assist.

    Tin Leg policy: Luxury

    Russell from OR
    Review Received: January 2, 2020
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    1 out of 1 people found this review helpful

    The claim process was easy. My claim took about a week from start to receiving a check.

    Tin Leg policy: Luxury

    Purchase process went very smoothly. Fortunately, there was no need to file a claim.

    Barbara from NV
    Review Received: December 29, 2019
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    3 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    When the ending date of the policy was incorrect on the form they corrected it within 24 hours.

    Dianne from TX
    Review Received: December 28, 2019
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    5 out of 6 people found this review helpful
    Tin Leg policy: Standard

    Robert from AZ
    Review Received: December 28, 2019
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    0 out of 0 people found this review helpful

    Very pleased with how the entire process was done.

    Tin Leg policy: Luxury

    I had questions shortly after I purchased the policy when I needed to add coverage. Your agents were both accessible and knowledgeable. This gave me confidence that I was protected and made my trip more worry free.

    Nancy from VA
    Review Received: December 25, 2019
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    6 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    When I originally purchased this policy, I listed the wrong dates. Squaremouth made it right without any hassles actually adding a few days to coverage without adding premium. Although I didn’t file a claim, I would use them again. I have confidence in this company based on the way they interacted with me when I had a problem.

    David from WA
    Review Received: December 19, 2019
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    6 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    I cut my finger while away and contacted Tin Leg. They were very responsive to my injury, recommended places to go to have my finger evaluated, and followed up with me. In the end I decided I didn’t need to see a doctor, but I felt very comfortable knowing I could if I needed to. I will definitely be using them again for my next trip abroad.

    Robin from FL
    Review Received: December 17, 2019
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    7 out of 7 people found this review helpful