Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
344,828
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AVG. MONTH
7,594
Total Reviews
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SINCE 2014
5,248
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,248 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3804
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    125
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  • Tin Leg policy: Luxury

    Excellent and responsive customer service.

    Jane from IA
    Review Received: April 17, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Very good service provider. Just what we travelers need.

    Kathleen from SC
    Review Received: April 16, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I chose Tin Leg via SquareMouth due to the high customer service and reliability ratings. The affordability and limits of coverage were superior to most other plans and underwritten by a highly reputable company. Setup was easy and customer service was excellent to answer questions in detail. The convenience of being able to compare multiple plans at one site was invaluable.

    Steven from OH
    Review Received: April 15, 2019
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    7 out of 7 people found this review helpful
    Tin Leg policy: Standard

    easy way to buy a piece of mind

    Scott from GA
    Review Received: April 14, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    This was my first time using an insurance provider other than my normal provider (Medicare) and it was a great comfort to know I was covered/that you had my back!!!

    CLYDE from VA
    Review Received: April 12, 2019
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    4 out of 4 people found this review helpful
    Tin Leg policy: Standard

    The customer teams I worked with were absolutely wonderful. I had some pre trip problems that they addressed immediately and professionally. Will definitely get travel ins from you again

    Deborah from CO
    Review Received: April 12, 2019
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    5 out of 5 people found this review helpful
    Tin Leg policy: Luxury

    I fields the claim and have already received payment. Excellent service from Tin Leg.

    terry from CA
    Review Received: April 10, 2019
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    4 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    This is an excellent policy and customer service is very helpful on getting you the right policy to meet your needs.

    KP from CA
    Review Received: April 9, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Jacob from CA
    Review Received: April 9, 2019
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    0 out of 0 people found this review helpful

    My claim was handled and completed professionally and quickly. The agent helping me was excellent, cordial, and helpful.
    Fantastic service- thank you.

    Tin Leg policy: Luxury

    i bought the insurance, and i did not use it.
    getting the insurance was fast, efficient, and inexpensive.

    thanks.

    peter from NM
    Review Received: April 7, 2019
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    1 out of 1 people found this review helpful