Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
345,071
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AVG. MONTH
7,611
Total Reviews
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SINCE 2014
5,249
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,249 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3805
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    125
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  • Tin Leg policy: Standard

    Easy process, great customer service - no complaints! I will use Tin Leg in the future!

    Janice from TX
    Review Received: October 6, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Competitive price, great customer service and ease of mind.

    Jim from CA
    Review Received: October 5, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    This is the second time we have had to make a claim with Tin Leg. Both times they have been very responsive and helpful. We will always use Tin Leg

    Chris from MT
    Review Received: October 5, 2018
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    3 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    I am glad I did not have to use travel medical insurance. Thanks for offering an affordable plan. James

    Jamesglenroy from CO
    Review Received: October 2, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Our claim was simple: Our train to the airport was delayed by an accident on the tracks, causing us to miss our flight. We caught a flight the next morning and sought reimbursement for one night hotel stay plus meals. Upon filing our claim, Tin Leg contracted us immediately and handled the process quickly. They sent a check for the claimed amount within 24 hours. Very efficient and problem-free.

    Richard from CT
    Review Received: October 2, 2018
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    5 out of 5 people found this review helpful
    Tin Leg policy: Luxury

    Really, I would say the experiences I've had have been great. Since I've never filed a claim it's hard to know how things will go if something were to actually go awry but I like the wide selection of policies and the information provided on the web site as I go about making a decision. My wife and I made a decision that at this point in life for ourselves, and due to the fact that we have aging family members, that a policy makes good sense. We're happy with the choices available the service provided. I won't hesitate to buy from Squaremouth again in the future.

    Kevin from TX
    Review Received: October 2, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Purchase was an easy process. Fortunately, I did not have to file a claim.

    Suzanne from PA
    Review Received: October 2, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    The chat option was great. Helped me get exactly what I wanted at a great price. Although I didn’t need to use the coverage it was money well spent and gave me peace of mind on my overseas trip

    Kathleen from OH
    Review Received: October 2, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Every thing was fine

    George from IL
    Review Received: October 1, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Mark from OH
    Review Received: September 30, 2018
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    0 out of 0 people found this review helpful

    Excellent service, good responsiveness and very quick claim handling and resolution.