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Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
345,071
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AVG. MONTH
7,611
Total Reviews
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SINCE 2014
5,249
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,249 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3805
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    125
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  • Tin Leg policy: Luxury

    Customer service helped me figure out what I needed - nice people.

    David from IN
    Review Received: September 3, 2018
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    2 out of 2 people found this review helpful
    Tin Leg policy: Standard

    Whould buy again

    Margareta from TX
    Review Received: September 3, 2018
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    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    John from AR
    Review Received: September 1, 2018
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    3 out of 3 people found this review helpful

    I had my doubts about coverage for dental work (I lost a crown). However, the claim was processed quickly and easily, and to my satisfaction

    Tin Leg policy: Luxury

    Carl from SC
    Review Received: August 31, 2018
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    1 out of 1 people found this review helpful

    Everyone was helpful. No problems. We got our check in a timely fashion. Thanks. We've used Tin Leg before but this was our first claim. We'll certainly use you again.

    Tin Leg policy: Luxury

    I am waiting on the resolution of my claim to leave feedback. So far, all I have done is pay you for insurance.

    Carrie from AL
    Review Received: August 30, 2018
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    2 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    I had an excellent experience with tin leg filing my claim. A month before my trip I became seriously ill and had to have emergency procedures which would not allow me to travel for some months. The claim process was very easy and quickly resolved to my satisfaction.

    Bonita from FL
    Review Received: August 29, 2018
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    5 out of 5 people found this review helpful
    Tin Leg policy: Luxury

    I asked for a copy of my policy and received it within a few days. No problem. Thanks for excellent service.

    Howard from FL
    Review Received: August 26, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Provided timely advice on potential problem of missed flight and what to do if it occurred.

    Dennis from IL
    Review Received: August 24, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    The best thing about my policy for my cross country bike ride was that I didn't need it. Having said that, I found the online process for determining the amount and type of insurance as well as understanding the scope of coverage was largely intuitive and straightforward.

    Bradford from NC
    Review Received: August 16, 2018
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    4 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Super impressed by how easy and efficient their services are. I had to file a claim and were able to help me out. Will definitely be using Tin Leg's service in the future.

    M from VA
    Review Received: August 15, 2018
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    5 out of 5 people found this review helpful