Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
417,699
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AVG. MONTH
8,397
Total Reviews
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SINCE 2014
5,809
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.51 (5,809 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4201
  • 4
    971
  • 3
    351
  • 2
    133
  • 1
    153
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  • Tin Leg policy: Gold

    Very Good coverage and very reasonable price, excellent customer service although our trip was great and fine, nothing needs to claim.

    Tai from CA
    Review Received: May 10, 2026
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    Tin Leg policy: Gold

    This is the second time we've insured through Squaremouth. Seamless enrollment. Important for a frequent traveler to remote destinations. The first time I insured was for an Oman trip. Nice coverage, although no claims were necessary.

    This time, it was for an Ecuadorian trip for work in the Amazon. That work resulted in minor injuries. The trip back had several delays. I spoke with an agent to inquire regarding medication I needed to purchase at the airport and received a helpful and courteous response. (The medication was an oinment--minor cost). The agent also reviewed coverages for delay-related costs, which was great.

    Although the claim we'll file is quite minor, it's still good to have this process in place so that I can continue to cover trips through Squaremouth.

    Truman from VT
    Review Received: May 9, 2026
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    Tin Leg policy: Gold

    Tin Leg has offered exactly the type of travel insurance I need for *different kinds* of international trips.
    I appreciate the ability to tailor the amount of coverages based on the trip type.

    Sue from TX
    Review Received: May 9, 2026
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    Tin Leg policy: Gold

    Customer service through Squaremouth was very helpful in understanding the Tin Leg policy I purchased. This was my experience on more than one occasion.

    ROBERT from IL
    Review Received: May 9, 2026
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    Tin Leg policy: Gold

    Very helpful phone representative. Much easier than online.

    Wendy from NY
    Review Received: May 8, 2026
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    0 out of 1 people found this review helpful
    Tin Leg policy: Platinum

    We did not go on the trip scheduled to leave March 2, 2026. We had to cancel the trip 11/24/2025. With over 3 months to fill our slots, we expected a full refund. I thought I had purchased full coverage with Tin Leg 10/11/2025 according to the summary. We hope the rules of cost reimbursement can be stretched to allow more reimbursement for the very expensive trip . Everyone's circumstances are different .

    Anonymous from CA
    Review Received: May 7, 2026
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    1 out of 2 people found this review helpful
    Tin Leg policy: Standard

    When I purchased the policy online, I added mine and my husband's name to the policy. However, when I received the paperwork for the policy, I was the only person listed (twice) on the policy. I had to call Tin Leg and have the policy corrected. CSR was very helpful and was able to amend the policy to include my husband's name and information. CSR said that it happens a lot....that needs to be fixed!

    CoachSB from NC
    Review Received: May 7, 2026
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    1 out of 2 people found this review helpful
    Tin Leg policy: Gold

    Very simple and quick

    Vincent from CA
    Review Received: May 7, 2026
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    0 out of 1 people found this review helpful

    Review Updated: 06/04/2026

    Claim was rejected

    Tin Leg policy: Gold

    Still waiting for answer if claim will be covered. My husband has a severe pinched nerve in his neck that happened quickly and we are awaiting surgery. So far my experience has been good with Tin Leg.

    Rita from WV
    Review Received: May 7, 2026
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    Tin Leg policy: Gold

    Easy purchase on the web, helpful customer service when our travel plans changed. Very good experience.

    Michael from WA
    Review Received: May 6, 2026
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    0 out of 1 people found this review helpful

Last updated: November 11, 2026