Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Very Good coverage and very reasonable price, excellent customer service although our trip was great and fine, nothing needs to claim.
This is the second time we've insured through Squaremouth. Seamless enrollment. Important for a frequent traveler to remote destinations. The first time I insured was for an Oman trip. Nice coverage, although no claims were necessary.
This time, it was for an Ecuadorian trip for work in the Amazon. That work resulted in minor injuries. The trip back had several delays. I spoke with an agent to inquire regarding medication I needed to purchase at the airport and received a helpful and courteous response. (The medication was an oinment--minor cost). The agent also reviewed coverages for delay-related costs, which was great.
Although the claim we'll file is quite minor, it's still good to have this process in place so that I can continue to cover trips through Squaremouth.
Tin Leg has offered exactly the type of travel insurance I need for *different kinds* of international trips.
I appreciate the ability to tailor the amount of coverages based on the trip type.
Customer service through Squaremouth was very helpful in understanding the Tin Leg policy I purchased. This was my experience on more than one occasion.
Very helpful phone representative. Much easier than online.
We did not go on the trip scheduled to leave March 2, 2026. We had to cancel the trip 11/24/2025. With over 3 months to fill our slots, we expected a full refund. I thought I had purchased full coverage with Tin Leg 10/11/2025 according to the summary. We hope the rules of cost reimbursement can be stretched to allow more reimbursement for the very expensive trip . Everyone's circumstances are different .
When I purchased the policy online, I added mine and my husband's name to the policy. However, when I received the paperwork for the policy, I was the only person listed (twice) on the policy. I had to call Tin Leg and have the policy corrected. CSR was very helpful and was able to amend the policy to include my husband's name and information. CSR said that it happens a lot....that needs to be fixed!
Very simple and quick
Review Updated: 06/04/2026
Claim was rejected
Still waiting for answer if claim will be covered. My husband has a severe pinched nerve in his neck that happened quickly and we are awaiting surgery. So far my experience has been good with Tin Leg.
Easy purchase on the web, helpful customer service when our travel plans changed. Very good experience.
Last updated: November 11, 2026