Tin Leg Travel Insurance Reviews

Easy to work with and good competitive prices

I think having the policy was worthwhile and appreciated the security of knowing I was covered during my trip.

Contacted them to file claim 2 weeks ago. They have not yet contacted us back to continue claims process.

I purchased a travel policy in mid July, after much researching and reviewing various policy offerings. Several weeks after the purchase, my husband went for an annual Dr. checkup. When he mentioned a tingling sensation in his leg, the Dr. ordered an MRI which showed a cyst on the spine. My husband could not get an appointment with a specialist until what was to be the day before our departure. Because we did not know what the Dr. would say at that future visit, we sadly decided to cancel the much anticipated trip. We notified Tin Leg in late July and it is now November. TinLeg continues to tell us they are ordering medical records for Dr. visits prior to the MRI in an effort to find some basis for denying our claim. Apparently Tin Leg is trying to find some medical information that indicates that my husband was not "travel -worthy" at the time we purchased the policy. At no time until the MRI was there any basis for our concern about traveling. We are still waiting for Tin Leg to chase rabbits while denying our claim.

Fractured foot a week before my spouse and I were scheduled to go on a cruise. Sent in all the paperwork as requested by Tin Leg customer service rep. We were kept informed of claim status with a weekly email. Claim was settled very promptly and we were reimbursed for what we claimed. We would use Tin Leg again and we would recommend them to others based on our positive experience.

Tin Leg handled my claim in the best manner possible. I initially contacted them from Portugal after falling and hurting my ankle. Fortunately, nothing was broken but I had torn ligaments in my ankle and foot. A telephone interview took place after we returned home and I e-mailed copies of my receipts to the claim representative. Filing the claim was very simple. Tin Leg reimbursed me promptly for my hospital visit and for my prescription. Great customer service as promised!!!!

Had to cancel due to death in the family However, the cruise line allowed us to rebook the trip. when we informed the insurance company, they transferred the insurance to the new trip and sent us a rebate for the difference since it was a shorter cheaper cruise. Pleasant surprise.

Much better price than other companies.

The unusual company and customer service name makes it seem a bit unusual.

Perhaps add travel insurance to the name?

Just found you on the net while looking.

I hope to use you in the future.

When we had to make changes to our policy it was not a simple process.

Website would not allow us to complete transaction on line. Had to contact Tin Leg directly to complete.