Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
346,650
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AVG. MONTH
7,827
Total Reviews
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SINCE 2014
5,258
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,258 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3809
  • 4
    888
  • 3
    315
  • 2
    120
  • 1
    126
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  • Tin Leg policy: Luxury

    Purchasing the policy on line was very easy. The policy was fine but the claim form was not clear on what was needed. When my claim is reviewed and I see the outcome, then I will know if what I thought I was covered was indeed correct. If that is the case, I will happily recommend this company

    Georganne from CO
    Review Received: August 31, 2015
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    Tin Leg policy: Economy

    I have been very happy with the ease of dealing with SquareMouth and Tin Leg. I will and do recommend both to friends.

    Harold from FL
    Review Received: August 31, 2015
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    Tin Leg policy: Luxury

    This is a fabulous service. For the same cost as the offered trip coverage, I found a policy on square four that included primary medical ( not secondary) and all other features. More benefits for the same amount of money. Worth the research since square four has pulled it all together for you.

    Heather from NY
    Review Received: August 30, 2015
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    Tin Leg policy: Luxury

    Everything was clear and we bought the insurance. We never needed to file a claim so all we know is the purchasing experience.

    John from NY
    Review Received: August 29, 2015
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    Tin Leg policy: Standard

    Finding trip insurance can be a daunting task but your rep made it easy for me to choose the correct policy at the correct price.

    Nancy from CT
    Review Received: August 29, 2015
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    Tin Leg policy: Standard

    I LIKED THE EASE OF SELECTING WHAT I WANTED ONLINE.

    sally from FL
    Review Received: August 25, 2015
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    Tin Leg policy: Luxury

    the web site was easy to use and understandable[not legal jargon] It was easy to add to the policy as we added additional legs to our trip

    Steven from NY
    Review Received: August 24, 2015
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    Tin Leg policy: Luxury

    I have a newly diagnosed pulmonary embolism and am unable to fly at the present time. I notified Squaremouth /Tin Leg via Violetta on August 3 2015

    Annie from CA
    Review Received: August 20, 2015
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    Tin Leg policy: Economy

    Representative was polite, well-informed and very helpful.
    Options for coverage were explained clearly.

    Process of purchasing the insurance package was fast and accurate.

    Email acknowledgement of purchase and coverage were clear and were received almost immediately after purchase.

    Frank from IN
    Review Received: August 20, 2015
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    Tin Leg policy: Luxury

    My trip was interrupted for medical reasons. I call Tin Leg, and they sent me the necessary forms that have to be completed. I am waiting for the physician's response, and then I will file the claim.

    Allan from FL
    Review Received: August 17, 2015
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