Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
327,264
Calendar icon
AVG. MONTH
6,828
Total Reviews
Star icon
SINCE 2014
5,132
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.07/5
Customer Service During Claim
4.08/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,132 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3724
  • 4
    867
  • 3
    309
  • 2
    117
  • 1
    115
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Economy

    It was easy enough to purchase the needed travel insurance.

    Neal from OH
    Review Received: June 5, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Was unable to find dentist while on trip--hard to communicated with SquareMouth, Often could not talk to a person when trying. Only made contact once.

    Wallace from IL
    Review Received: June 4, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    My trip was canceled by Smithsonian and a prompt refund was sent by SquareMouth.

    Thomas from VA
    Review Received: June 4, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    The identification cards were helpful to have in case of a problem

    Kurt from FL
    Review Received: June 4, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    My claim was miscalculated. The questionnaire asks for the total price, your loss and if you were reimbursed and the amount. Your people deducted my reimbursement a second time and shorted me $937. I called twice and got two different answers as to what I should do. One said to resubmit and the second said to send an email. I did the latter and got 3 unintelligible responses from one of your people who could not write English. I finally asked that she show our correspondence to her boss and I was immediately refunded my $937. I got what I was due in the end but not without persistence.

    Pat from FL
    Review Received: June 2, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    We usually get travel insurance in case the unforeseen happens and we need to postpone or cancel our plans or need medical transport home. This time my husband got sick and needed a doctor. We The filed for reimbursement when we returned and was it very easy. The check came today. Excellent service!

    Kathryn from LA
    Review Received: June 2, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    It was very easy to review and purchase insurance. I did call the customer service rep to ask a question and the response and call were in a timely manner. I can't comment on the insurance itself since I didn't need to use it.

    Rodney from CA
    Review Received: June 2, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    We found Tin Leg trip insurance covered our needs at an attractive price. We plan on using them for our upcoming travels.

    BFG from OH
    Review Received: June 2, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I found the trip insurance to cover my needs at an attractive price.

    Cornelia from OH
    Review Received: June 2, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    Very easy to buy and use.

    Thad from CA
    Review Received: June 1, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful