Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
So far so good, despite one email showing up as spam and causing a lot of confusion. We will see how the claim goes.
Great service. No problems or issues.
My husband and I purchased a policy with TinLeg through Squaremouth. Just wanted to let you know how very pleased we were with the insurance and how responsive Tin Leg was when we needed to file a claim because the resort where we were to meet family closed due to forest fires and we needed to rebook our return flight through another city. The staff was thoroughly professional and extremely helpful in providing us with the necessary information and forms to file a claim. And, the claim was promptly handled, with the additional fees we had to pay reimbursed to us.
Thank you.
We added a trip to our tour and called to up our insurance coverage. Somehow the communication between Squaremouth and Tin Leg didn't get confirmed. Had to call back just before trip to make sure it was in place. Otherwise all worked well as usual.
The sales rep was extremely knowledgeable. I will be using your company from now on - better prices with more coverage than competitors.
Feel completely satisfied with your services and the quick respond received from Tin Leg customer service. I got my ID card emailed to me within hours and gave me a peace of mind knowing I have travel insurance before my departure. Thank God I did not need to file any claim, but would highly recommend your services.
I will wait to see how well, promptly, and fairly my claim is handled.
Fair price in comparison with comprehensive coverage. Thankfully didn't need it!
Upon arrival in Instanbul my luggage was lost for 2 days and once I get to a place where I can copy and submit, I will send in my claim.
The first day out on the bus to the Vatican in Rome Italy, we were robbed of everything we had: 230.00 euros, credit cards, drivers' license, medical cards, photos...everything. We got nothing back. How's that for insurance?!