Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Too expensive. Will find alternative in future.
Customer service responded fast to my first question, but so far hasn't responded to my second (~48 hours).
Purchasing and finding information on line about the policy was very simple and friendly.
The people we spoke with about the policy were helpful and affirmed our understanding of our policy and claim.
We had to cancel our trip due to our my mother's sister being hospitalized. We have not heard anything from Tin Leg besides the fact that they have our documentation and need 3-4 weeks to process. It has been 3 weeks, so we are hoping to hear more, for example, I believe all of our paperwork is complete, but I would have liked to hear that for sure rather than waiting 3 weeks for that bit of information.
If all goes well with our claim, we would happily recommend this company to friends and use it again ourselves.
Very helpful customer service. Reasonable rates for level of coverage.
Excellent selection of travel insurance policies. Prior to trip departure, I interacted once with customer service by telephone and quickly received the information I was requesting. Squaremouth has always been my favorite website for purchasing travel insurance. I find them to be reputable and reliable.
Insurance was ready quickly.
Very easy to do. Customer service was very helpful when inquiring about which policy to take and would be best for our situation. Gave me a sense of security while traveling abroad.
I had questions regarding my policy prior to purchase and you customer service explained the information concisely but also made sure I understood
Was glad to find this site
Was glad the insurance is available
affordable. clear and easy to understand choices.
affordable, clear and easy to understand choices