Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Documentation received extremely fast. Can't rater the providers other performance as i had no claims.
The policy was easy to purchase and covered everything important. Price was excellent! Thankfully, it was not needed, but i had confidence it would have done everything expected of it if I had.
Did Not Need to File A Claim
we didn't contact company while we were away; our lugggage was delayed for 3 days and we just filed a claim last week. I called company before filing the claim and talked to someone who apparently isn't very customer friendly. she answered my question but clearly wasn't engaged in the process. we'll see how our claim is resolved
Thank goodness, didn't need the insurance. Performance to purchase was excellent.
We had no need to try and process a claim.
The site is excellent! The side by side comparisons of the different policies saved me a lot of time and made my decision making relatively easy.
I called before purchasing the policy and got extremely good service. The representative was very knowledgeable, friendly and helpful.
The policy was issued very quickly.
Fortunately we didn't need to file a claim so I can't comment on that.
Thank you for the relatively painless experience in buying travel insurance!
Have not yet processed, don't know how it will got. Awaiting additional documents from my agent.
No claims
I will be sending the information about my claim as soon as I have everything together
Charlotte Luttman
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