Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
347,807
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AVG. MONTH
7,825
Total Reviews
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SINCE 2014
5,263
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,263 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3813
  • 4
    888
  • 3
    315
  • 2
    121
  • 1
    126
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  • Tin Leg policy: Luxury

    I will be sending the information about my claim as soon as I have everything together
    Charlotte Luttman
    XXX-XXX-XXXX

    Charlotte from IN
    Review Received: April 13, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I hope I can easily find the web site and policy details for my next trip which will be in Sept. 2014.

    Lawrence from MI
    Review Received: April 12, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    The information was easy to obtain and to understand. Value seemed good. Fortunately, we did not have ANY problems and will not need to make a claim. It was great to have the peace of mind though. Would purchase coverage through Squaremouth and from this provider again.

    Attorney from TX
    Review Received: April 9, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Excellent coverage. Competitive quote,

    Niels from CT
    Review Received: April 8, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    I have submitted a claim (within the last couple of days) but I have not heard back from Tin Leg as of yet.

    Karen from CA
    Review Received: April 6, 2014
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    76 out of 94 people found this review helpful
    Tin Leg policy: Luxury

    Easy to access; easy to compare prices; reasonable prices

    Christine from MN
    Review Received: April 4, 2014
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    8 out of 30 people found this review helpful
    Tin Leg policy: Standard

    No claim made or to be made

    Brian from NV
    Review Received: March 31, 2014
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    0 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    WE had no claim so there was no contact after buying the insurance policy

    Maudie from IA
    Review Received: March 31, 2014
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    1 out of 8 people found this review helpful
    Tin Leg policy: Luxury

    NO CLAIMS MADE OR NEEDED.

    ASHTON from KS
    Review Received: March 27, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    The trip was cancelled by the airline due to weather on the day of departure. The insurance provider did not refund the premium because the policy was apparently already in effect. There were no claimable losses. This was the second time this trip to London was cancelled due to bad weather. The first time Tin Leg refunded my premium. That time I was pleased. The second time - not so much.

    Charles from NY
    Review Received: March 25, 2014
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    103 out of 108 people found this review helpful