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Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
347,810
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AVG. MONTH
7,826
Total Reviews
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SINCE 2014
5,263
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,263 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3813
  • 4
    888
  • 3
    315
  • 2
    121
  • 1
    126
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  • “
    Tin Leg policy: Standard

    no claims

    Alex from TX
    Review Received: March 22, 2014
    Was this review helpful?
    3 out of 15 people found this review helpful
    “
    Tin Leg policy: Luxury

    No interaction after buying the policy

    Gary from TX
    Review Received: February 25, 2014
    Was this review helpful?
    6 out of 28 people found this review helpful
    “
    Tin Leg policy: Luxury

    My trip was cancelled due to winter storms. Tin Leg refunded my premium with no penalty. My request was processed quickly and effortlessly by email.

    Charles from NY
    Review Received: February 25, 2014
    Was this review helpful?
    242 out of 252 people found this review helpful
    “
    Tin Leg policy: Luxury

    I bought it. I didn't need to use it. Yay!

    Scott from CO
    Review Received: February 18, 2014
    Was this review helpful?
    14 out of 54 people found this review helpful
    “
    Tin Leg policy: Luxury

    Did not make a claim

    Michael from KS
    Review Received: January 26, 2014
    Was this review helpful?
    7 out of 29 people found this review helpful
    “
    Tin Leg policy: Luxury

    Price was competitive and signing up was easy. Talked once with a representative who was very pleasant and helpful. Would use again!

    Tyler from WA
    Review Received: January 6, 2014
    Was this review helpful?
    55 out of 81 people found this review helpful
    “
    Tin Leg policy: Economy

    Very easy to use.

    JM from FL
    Review Received: December 16, 2013
    Was this review helpful?
    18 out of 49 people found this review helpful