Tin Leg Travel Insurance Reviews

Our trip was delayed for medical reasons which added $2,000 in airline fare. Our claim was rejected on dubious grounds. If we had canceled the trip (which we considered), we would have been refunded $15,000. Tin Leg should have refunded us the $2,000.

Tin Leg was also dishonest. When I called on Feb 4, I was told by Rachel that a decision will be made in a week. Today, Feb 9, I received a letter dated Jan 30 rejecting our claim.

We would never recommend Tin Leg.

When I was leaving I noticed the return date was wrong . I called and they corrected it.

When I called someome answered promtly and resolved my question. I would recommend this policy to someone eles.

Very happy with my SquareMouth experience.

I have already made a new insurance for my May 8 Holland America trip.

I liked that I could choose the coverage that was appropriate for my trip.

You came recommended to me from a previous client of yours and I will surely recommend you to others and use you in the future. What I appreciated most was the timely manner you handled my claim. The reason for my clan was the death of my husband 6 days before our travel date. You handled everything professionally.

I got mugged in Montevideo and, of course, I didn't know if my health insurance or Square Mouth would cove a visit to the emergency room. My fault so I did without any medical assistance (I'm fine).

Customer service was helpful in finding a plan to meet our needs.

I had to cancel our trip because of an emergency illness. The processing of our claim was a little slow, but I was very satisfied with the results.. We received checks for 100% of our trip cost. I would use this company again and recommend to other travelers.

Tried contacting Tin Leg numerous times with the number they provided on our policy. Each time we got a voicemail. Always called during normal business hours as listed on policy, but they were never available. Even tried calling the 24 hour emergency response line and got nothing. Left a voicemail regarding a lost wedding ring and whether or not the policy would cover it, and we never got a response. Even if it's not covered, we warranted a response to our voicemail.

I would not recommend this insurance company based on the fact that their business hours listed are wrong, and/or the number they provided me was false. I intend to follow up with someone about this, but unfortunately have no way of doing so.

It seemed to be the best policy for me.