Tin Leg Travel Insurance Reviews

Though we didn't end up filing a claim, the assurance that we could, had we needed to, was exactly what we needed.

I felt like I had purchased adequate coverage for my trip and was happy with the service I received via online chat when I had questions.

I chose Tin Leg because it was recommended. It all went vry well until I made a claim for lost baggage which the policy said would be reimbursed to the amount of $500.
However because in the lost bag the only valuable thing was a Ipad I was refused payment. I had sent all the documents necessary to file that claim

We've used SquareMouth several times for travel insurance. Their rates and coverage are excellent -- even for the 65+ group -- and their customer service is simply the best. Helpful, courteous and always willing to find a solution.

At this point, given our satisfaction, SquareMouth is my first choice for travel insurance.

I would recommend your policy to a friends. I liked the way the rep I talked who patiently explained and help to select the policy for our trip. Thanks Camilo Paez

waiting to hear about claim, so don't have much to say yet

Great Customer Service and Phone Assistance

I didn't like that I had to pay upfront and then put in a claim afterwards. I had called the 24 hr hotline and could not get through.

A phone attempt to clarify coverage terms if an airline strike left us stranded proved more difficult to grasp than I would have preferred.

I filed a medical claim with Tin Leg in the amount of US$113.67 for an emergency medical visit at a clinic while my family was traveling in Canada. After filing all the paperwork, including getting the doctor's statement from Canada, Tin Leg sent me a reimbursement of $103.07 three weeks later. I called Tin Leg 3 times that I paid the medical bills in US funds: $65 cash to the doctor at the clinic and $48.67 in credit card charges for the medicine in the pharmacy, a total of $113.67. Each time a representative would take my information and promised to call back after consulting with the analyst. No one has called or emailed me. I'm extremely disappointed in the way Tin Leg has been handling this case. I'd like to ask if your office can help me with this problem. Thank you very much.