Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
341,815
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AVG. MONTH
7,353
Total Reviews
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SINCE 2014
5,226
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,226 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3789
  • 4
    883
  • 3
    313
  • 2
    119
  • 1
    122
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  • Tin Leg policy: Gold

    Brad from MI
    Review Received: March 23, 2025
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    The process went smooth and easy and everyone was very helpful. Didn't take very long at all to complete the process. We will definitely be purchasing travel insurance again thorough Square Mouth.

    Tin Leg policy: Platinum

    Great peace of mind.

    David from CA
    Review Received: March 22, 2025
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    Tin Leg policy: Gold

    Initially I estimated my trip to be more expensive than it turned out to be. Your customer service helped me quickly and efficiently with a refund

    Carrie from WA
    Review Received: March 22, 2025
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    0 out of 1 people found this review helpful
    Tin Leg policy: Gold

    It was Great

    Sharon from NJ
    Review Received: March 21, 2025
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    Tin Leg policy: Gold

    Staff was very informative and helpful. I purchased a plan for our sense of security while traveling out of the country. Thank you

    Shelly from MO
    Review Received: March 20, 2025
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    Tin Leg policy: Gold

    Mark from WA
    Review Received: March 18, 2025
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    0 out of 1 people found this review helpful

    Ridiculous. Claim should be paid if flight delayed period. Not only what my expenses are for flight delay! Should work like life insurance. You list coverage. Issue happens then paid to extent of coverage.

    Tin Leg policy: Gold

    My girlfriend and I both got sick on a 15 day cruise through the Panama Canal. My girlfriend spent several hours in the ships infirmary which in addition to the exorbitant price they charge for medications and procedures created a bill in the thousands of dollars. We got very detailed and complete documentation from the ships medical center and filed a claim shortly after returning home. It was very easy and straight forward to start and complete the claim process. Within 6 days of us filing the claim we have received notice that it has been approved and the reimbursement for the total amount is on the way. I could not be happier with the process and outcome of this unfortunate event. Anytime in the future that I need travel insurance, if it is available, I will purchase Tin Leg Insurance.

    Eldon from TX
    Review Received: March 17, 2025
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    1 out of 11 people found this review helpful
    Tin Leg policy: Adventure

    I wanted to start my claim while still onboard my cruise in case additional information was needed. It would have been easier to get while on the cruise. Hopefully, what the concierge sent to you is adequate and this claim will be easily completed and I will be reimbursed asap.

    Lauren from AZ
    Review Received: March 17, 2025
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    Review Updated: 04/14/2025

    It was a little difficult to provide PDF files for everything and I ended up having to send my credit card statement WITH my account number (which I wasn't happy about). I was mostly pleased other than this technical issue.

    Tin Leg policy: Adventure

    Fortunately I did not have to use the insurance. But it was good to know it is available if needed, both internationally and domestically. The largest cost of the policies id for coverage of the trip itself, not the medical coverage and transportation.

    If you only need the medical and transportation portion then the cost is no more than a good meal. I'll always get this as a minimum...

    James Grayson

    james from VA
    Review Received: March 17, 2025
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    Tin Leg policy: Luxury

    It was easy to get insurance and it was a good value!

    Lori from IL
    Review Received: March 16, 2025
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    0 out of 0 people found this review helpful