Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I fell whilst on holiday in Mexico & broke my hip, had to have a total hip replacement. My partner interacted with tin leg once, & everything seemed to be great. I signed a form & the hospital said that they have dealt with TIN Leg before & were a great company. I have purchased the same policy for my trip to UK, hoping wont need to use it. Very pleased with the company. Cheers
Glad I didn’t need to use the insurance. I find all travel insurance so very expensive but this one seemed like what I needed.
Very pleased with the entire claim experience, ease of filing and the amount of time I had to invest in the process
This was our first experience with travel insurance. Now that we're older and health concerns can foil the best-laid plans, we thought it worth looking into. The process was easy and it was far more affordable than we expected. We'll be sure to consider it again, particularly for our overseas trips. We (thankfully) didn't need to file a claim so I can't speak to the quality of the claims process.
There was a lot of required documentation for the claim, but fortunately it was easy to submit it electronically. Overall the claims process went smoothly, though the communication was a little thin coming back from the company.
Knowledgeable customer service; great pricing and easy to use their website.
Nor yet
When we needed to extend our insurance policy by two days, our Tin Leg representative was very helpful and efficient. Thanks!
Easy and affordable!
Customer Service always accommodating and professional each year I’ve obtained a policy and/or had questions