Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
342,919
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AVG. MONTH
7,441
Total Reviews
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SINCE 2014
5,232
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,232 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3793
  • 4
    883
  • 3
    314
  • 2
    119
  • 1
    123
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  • Tin Leg policy: Gold

    I fell whilst on holiday in Mexico & broke my hip, had to have a total hip replacement. My partner interacted with tin leg once, & everything seemed to be great. I signed a form & the hospital said that they have dealt with TIN Leg before & were a great company. I have purchased the same policy for my trip to UK, hoping wont need to use it. Very pleased with the company. Cheers

    Jill from WA
    Review Received: March 20, 2024
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    10 out of 10 people found this review helpful
    Tin Leg policy: Gold

    Glad I didn’t need to use the insurance. I find all travel insurance so very expensive but this one seemed like what I needed.

    Linda Poverny from CA
    Review Received: March 20, 2024
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Very pleased with the entire claim experience, ease of filing and the amount of time I had to invest in the process

    Brian from CT
    Review Received: March 19, 2024
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    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    This was our first experience with travel insurance. Now that we're older and health concerns can foil the best-laid plans, we thought it worth looking into. The process was easy and it was far more affordable than we expected. We'll be sure to consider it again, particularly for our overseas trips. We (thankfully) didn't need to file a claim so I can't speak to the quality of the claims process.

    Candace from MO
    Review Received: March 18, 2024
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    There was a lot of required documentation for the claim, but fortunately it was easy to submit it electronically. Overall the claims process went smoothly, though the communication was a little thin coming back from the company.

    Harry from OR
    Review Received: March 18, 2024
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    6 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    Knowledgeable customer service; great pricing and easy to use their website.

    Kim from NJ
    Review Received: March 18, 2024
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Nor yet

    Robert N from IL
    Review Received: March 17, 2024
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    0 out of 2 people found this review helpful
    Tin Leg policy: Gold

    When we needed to extend our insurance policy by two days, our Tin Leg representative was very helpful and efficient. Thanks!

    Janet from CA
    Review Received: March 17, 2024
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    3 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    Easy and affordable!

    pimsie from FL
    Review Received: March 17, 2024
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    0 out of 1 people found this review helpful
    Tin Leg policy: Gold

    Customer Service always accommodating and professional each year I’ve obtained a policy and/or had questions

    Dawn from OH
    Review Received: March 14, 2024
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    1 out of 2 people found this review helpful