Travel Insured Travel Insurance Reviews

I filed a claim and I am waiting for a reply. Hopefully, someone will contact me regarding the claim.

My husband was transferred by ambulance to a hospital while landed on port. I contacted the 24 hr number. They paid the hospital bill directly and interacted with the business office .

4 weeks since last correspondence on claim.

We just got back from a trip that was interrupted by hospitalization of my husband. We haven’t filed a claim yet but the tiny bit of interaction with Travel insured was good. One bit that was missing (or I couldn’t find it) was the ability to contact 24 hour assistance via WhatsApp or chat online. I didn’t have the ability to make phone calls while abroad and did manage to get a case number and a claim started via email. But it was awkward.

Very easy purchasing policy with desired coverage from SquareMouth. Did have to call for verification of certain coverage upon receipt of policy coverage from Travel Insured. They explained where to find the explanation in the policy. Admittedly, not as straight forward as the info received from SquareMouth, but all worked out.

Price was reasonable, and I was able to get just the coverage I wanted, no more, no less. The customer service person was excellent--friendly, helpful, and answered my question about how to represent some information on the screen.

Thanks for providing a good plan for us!

My spouse had a medical issued and I called the 24 hr assistance line. The customer service representative was very sympathetic and recommended we seek medical assistance. She advised to keep receipts and medical records in order to get reimbursement. Fortunately, we waited it out and relied on local pharmacist, therefore, at the end no hospital or MD visit was needed. We don’t plan to file a claim. The next day, a travel insurance employee called and sent an email to check on my spouse, which was a nice touch.