Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
Everything arrived in a timely manner. I had misplaced my paperwork and was resent to me instantaneously.
Claim Process
I did not have any claims.
Before Trip
No problem
During Trip
Did not need assistance
Claim Process
No claim
Before Trip
All was done online so customer service really wasn't an issue.
Before Trip
Thanks, you made it easy!
During Trip
Didnt need to contact carrier during trip
Claim Process
When I knew I was going to have to file a claim I dreaded the process. I expected to have to write numerous letters and make phone calls, provide extra documentation etc. Telephone agents were helpful and emailed me necessary forms along with a checklist to ensure I submitted all the required documentation. My claim was paid promptly and with no hassle. I will definitely use this carrier again and recommend them to friends.
Before Trip
If traveling back to Brazil or other country will use your service again. Thanks.
During Trip
N/A
Claim Process
N/A
Before Trip
Since Tropical Storm Ernesto was headed toward our destination and due to become hurricane force by our arrival date, we were very concerned. I phoned customer service, and was reassured by the representative as to the details, coverage, and procedures to follow should cancellation be necessary. She was friendly, courteous, very helpful, and efficient. While on the phone, she emailed us a copy of the policy. Thank you.
Before Trip
All documentation was provided quickly and easily and instructions were clear so I knew what bring with me and how to contact the company for help if need be. Details of coverage were accessible and with squaremouth's tips I could check that I needed covered was actually covered.
During Trip
I did not need to use their services. I would be interested in reading comments from those who have as I would probably use this company again.
Claim Process
No claim made.
Before Trip
Very informative site and helpful staff.
During Trip
N/A
Claim Process
N/A. No claim.
Before Trip
The CSR listened to my nwwds for insurance and suggested the best possible value within my budget for my needs. She insured that if I needed to make a claim that I would be happy with the result.
During Trip
We did not have any needs during the trip.
Claim Process
NA
Last updated: November 14, 2026