Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
Fantastic service, helpful advice from your customer service rep. Didn't have to make a claim, so can't rate other aspects.
Before Trip
Did everything online so had no customer service interaction
During Trip
Thankfully, we didn't have to use (claim)our travel insurance.
Before Trip
Very easy to complete process and received email documentation almost immedicately.
During Trip
Fortunately I never had to use the service.
Claim Process
Not applicable
Before Trip
The documentation is easy to find online and easy to read, and arrived almost instantly after placing our order.
During Trip
We never needed to use this service during our trip.
Claim Process
We never needed to make a claim.
Before Trip
excellent
Before Trip
second time I've used it, would recommend. easy and efficient.
During Trip
I didn't need to use it.
Before Trip
We cancelled our trip months before departure because the trip operator made a scheduling change. The trip operator refunded our money and the insurance company refunded our insurance premium.
During Trip
N/A
Claim Process
n/a
Before Trip
"Customer Service" in my case means simply an email transmitting my
insurance policy to me.
During Trip
I did not use emergency help hotline, customer service, or have any contact with the insurance carrier during my trip.
Claim Process
I did not have a claim.
Last updated: November 14, 2026