Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
220,297
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AVG. MONTH
4,155
Total Reviews
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SINCE 2004
4,324
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.05/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2715
  • 4
    791
  • 3
    337
  • 2
    104
  • 1
    150
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Thank goodness had no need to call on you. We both benedited. ow about a percentage refund for those who didn
    't cal;l on your services

    Hila from CA
    Review Received: November 17, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    It was good before the trip.

    During Trip
    We couldn't take the trip. We let them know two weeks ahead of scheduled departure.

    Claim Process
    They have been fine on the phone, but we never got our money.

    Augusto from NY
    Review Received: November 13, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    I have taken out travel insurance several times with SquareMouth, and have always had great service. However, I have never needed to make a claim, and until that eventuality it is difficult to assess the individual policies completely, but it is nice to have the service and the cover laid out fully, so that you know what you are buying.

    During Trip
    Did not have to use any of these services, but I kept the contact details near at hand in case of an emergency.

    Claim Process
    No claims made

    Rene from TX
    Review Received: November 7, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    I had no contact with the carrier during the trip

    Donna from CO
    Review Received: November 5, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    Easy to understand and purchase, a real time saver.

    Lisa from TX
    Review Received: November 3, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not have to use your service

    Claim Process
    Did have to make a claim

    Hernan from TX
    Review Received: November 2, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    I had no problem. The documents arrived on time.

    During Trip
    Did not have any reason to use your service.

    Claim Process
    Did not make a claim

    Rene from TX
    Review Received: November 2, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    did not use

    Claim Process
    did not use

    David from AZ
    Review Received: October 29, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    EZ transaction, excellent coverage for my needs.

    Robert from WA
    Review Received: October 29, 2011
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    Travel Insured International policy: Trip Protector Lite Expanded

    Claim Process
    This company really came through for us when we were delayed in returning from South Africa during Hurricane Irene. We tried to call their helpline from Johannesburg but the call did not go through and I am not sure that the blame did not lie on the Johannesburg end as the phone system there was odd. We had extra expenses when we were forced to fly home to a different U.S. city leaving our car stranded in New York City. Travel International covered everything for us. The customer service rep was very kind when I first called after arriving home and the paperwork which I was very particular in completing was not questioned. Still I was very surprised to see a check for the complete claim with no hassle. I have used other companies before and filed claims and things never went this smooth. I am a permanent Travel Insured International customer now.

    Loretta from PA
    Review Received: October 28, 2011
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Last updated: November 14, 2026