Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,664
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,016
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2501
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: FlexiPAX

    Travel Insured International guided us accurately and completely through the claim process. We were able to complete the claim
    process in a very reasonable time. The Agents we communicated with were friendly and very helpful. Gloria and Jessica were
    particularly helpful guiding us thru the process.

    Arthur from CO
    Review Received: September 13, 2025
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    Travel Insured International policy: FlexiPAX

    The person who answered the 24 hours line for help when we needed it was Luyi. I cannot say enough good things about how she handled the call and follow up. She asked about my wife and were we okay. Then provided me with good information I needed. Attempted to intervene with various groups to help me keep from spending thousands of dollars. She followed up further via email and follow up phone calls for several days. The claim was opened for me and I am now uploading documents. So far it has been very good

    KEVIN from MD
    Review Received: September 11, 2025
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    Travel Insured International policy: FlexiPAX

    Everything was fine. Thank you.

    Jack from FL
    Review Received: September 10, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Claim Filed.We will see how difficult it is.

    Richard from TX
    Review Received: September 8, 2025
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    Review Updated: 10/06/2025

    They covered what I expected,but were slower to process and finalize than I expected

    Travel Insured International policy: FlexiPAX

    While traveling in Japan I got sick and needed a doctor..Travel Insured got a doctor appointment for me via telehealth the same day! They were in constant contact with me throughout the entire process! I will definitely use them again for all my travel insurance needs in the future!!

    Domenica from FL
    Review Received: September 6, 2025
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    Travel Insured International policy: FlexiPAX

    The customer service person was so helpful in answering questions and assisting with getting set up.

    Lynn from MO
    Review Received: September 3, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Excellent customer service for me and my daughter re medical travel insurance…..

    Morgan from CA
    Review Received: September 3, 2025
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    Travel Insured International policy: FlexiPAX

    Although I have coverage regarding travel insurance with a credit card, I find that on some travels to some locations I fell more comfortable with the extra coverage I can get at a very reasonable price through Squaremouth.
    Thank you for being there and I plan to use your service in the future.

    David from KY
    Review Received: August 31, 2025
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    Travel Insured International policy: Worldwide Trip Protector

    We were unable to take our trip because prior to the departure I fell downside stairs and broke my neck. I have notified Travel Insured International of the accident. I am in the process of assembling all the doctor affidavits and the trip and payment information. So far Travel Insured has been very helpful in sending the necessary forms.

    Noel from WA
    Review Received: August 30, 2025
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    Travel Insured International policy: FlexiPAX

    I had a simple question about my coverage and the customer service person I spoke with was helpful and courteous.

    Leslie from CA
    Review Received: August 28, 2025
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    0 out of 0 people found this review helpful