Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
Did not use the above services.
Claim Process
Did not have a claim.
During Trip
we did not need to contact them during the trip
During Trip
did not use
Claim Process
did not make a claim
Before Trip
The price seemed to be fair and the coverage adequate.
During Trip
We, fortunately, didn't need any service during our trip
Before Trip
The ONLY suggestion I would have - and I think it would help all travelers out- is a little insurance card (tear off paper ones would be fine) -that would have the insurance #, and the phone #'s to call if we needed them. I made some up so that my husband and I could carry them with us when we went onto the different islands.
Before Trip
Before the trip everything was just fine.
During Trip
I did not contact the company during my trip.
Claim Process
I have not heard from the company since i filed my claim. any settlement is as yet unknown.
Before Trip
I did not really need customer service other than that from the website, but the policy arrived in timely fashion and was clear and easy to understand.
During Trip
DId not need customer service during my trip.
Claim Process
Claim has not yet been made pending initial claim from the airline.
Before Trip
handled effeciently and I never needed it.
During Trip
N/A
Fortunately everything went smoothly on our trip so we did not have to make a claim
Claim Process
N/A
Before Trip
Good to have price comparison with services offered.
During Trip
N/A for these questions.
Last updated: November 14, 2026