Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Excellent.
Have been very receptive and responsive in my interactions with the company
Was disappointed to learn couldn’t buy annual plan - apparently issue with Wn State
A little slower than i would have liked but otherwise satisfactory. Submitted claim data on 8/12 and claim resolved (paid out) on 9/17. The receipt of claim data was acknowledged and then an apology for taking a little extra time was sent at approximately 4 weeks.
Just needed clarification on the insurance policy.
Thanks!
Greg
The claim was paid in full for medical expense and while it took 30 days to process, we were advised every other week that it was under review. Their website works well accepting emailed claim documents avoiding trips to the Post Office.
Had to cancel trip due to spouse illness and inability to travel.
Documents relatively easy to upload but quite duplicative for unknown reasons — either poor or inattentive design, OR purposely confusing and confounding in an attempt to frustrate and delay the filing of the claim.
In process of review right now — taking longer than. The advertised 10-14 days.
Very good service
Very helpful! Was able to connect me with a doctor through telemedicine when I was in a remote area.
Thankfully we did not need the insurance, but we felt safe having it.