Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
190,664
Calendar icon
AVG. MONTH
3,518
Total Reviews
Star icon
SINCE 2004
4,016
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2501
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Worldwide Trip Protector

    I filed a claim almost a week ago. No action has yet been taken on it. I have received no communication on the progress of it. This process is extremely frustrating and the communication very lacking.

    J from CA
    Review Received: August 7, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Called customer service to modify the dates of our trip. It was handled quickly and efficiently.

    Susan from FL
    Review Received: August 6, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    My cruise on Celebrity Beyond was cancelled. There, I never left for my vacation.

    John from FL
    Review Received: August 5, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    No concerns at all. It was easy to increase my coverage as my expenses increased. Very friendly and efficient.

    Bernie from CT
    Review Received: July 30, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    First time purchasing travel insurance as we were planning a trip to Mexico and a cruise to Alaska. Got food poisoning in Mexico and had to be treated there by a gastroenterologist. Filed a claim upon our return and was pleasantly surprised that the process went smoothly and the claim was paid. They do require receipts for diagnosis, treatment and medications so be sure to keep good records. We are very satisfied with squaremouth and will be using them moving forward.

    Patrick from IL
    Review Received: July 30, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Good Stuff

    Alessandra from CO
    Review Received: July 30, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Good reputation, easy purchase and good for our peace of ming

    Susan from FL
    Review Received: July 29, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Steven from NH
    Review Received: July 28, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful

    Claim process was easy to do, I had a couple of questions that were answered promptly by telephone support and the claim was approved and paid in less than 2 weeks from being completed and submitted.

    Travel Insured International policy: FlexiPAX

    Filing my claim was very easy and it was paid promptly.

    Sandra from IA
    Review Received: July 28, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I will file a claim to get back monies that I had to pay out of pocket because American Aiirlines was late arriving for a connecting flight to Rome. I was delayed a day and was put up in a hotel but they did not pay for food for my husband and myself durning my hold over until my rebooked flight 24 hours later.

    Michelle from CA
    Review Received: July 24, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful