Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
220,144
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AVG. MONTH
4,157
Total Reviews
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SINCE 2004
4,323
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.05/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2715
  • 4
    790
  • 3
    337
  • 2
    104
  • 1
    150
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  • Travel Insured International policy: FlexiPAX

    Squaremouth makes it easy to select the appropriate level of travel insurance.

    Marguerite from NJ
    Review Received: October 27, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very easy to make a couple of date changes by phone at no extra cost after initial purchase.

    Martha from IL
    Review Received: October 25, 2026
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    Travel Insured International policy: FlexiPAX

    Our European trip in Sep - Oct of 2026 came off with no problems whatsoever. After the initial purchase of insurance from Travel Insured International we had no reason to interact with them. The purchase through Squaremouth was straightforward and very easy.

    Warren from TX
    Review Received: October 22, 2026
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    Travel Insured International policy: FlexiPAX

    Provided all the forms needed to file a claim and settled it in a timely manner.

    John from WI
    Review Received: October 21, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I called today to see if I should file a claim. We were delayed in our first leg of the journey by 8 hours. The rep told me I could file for reimbursement of our food while we had to wait, but it was a small amount—all good.

    Barbara from IN
    Review Received: October 20, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    All good. Didn’t need them.

    Irwin from FL
    Review Received: October 20, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Travel Insured International make you work to get your money refunded. They require the claimee to do the footwork of finding and sending each vendor's refund and cancellation policy when this information is on the companies' websites.

    Not sure if Travel Insured is using AI to review claims to create their emails. I find the emails from Travel Insured lacking in critical thinking, have redundant or irrelevant requests. For example, my fiancee and I cancelled going on our trip a week before the trip was to start. Yet the Travel Insured emails asked for length of stay at the hotel we booked in Norway. It should have been obvious based on when we cancelled our trip that we never stayed at the hotel.

    Mary from OR
    Review Received: October 19, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Convenient interface, competitive pricing, and responsive customer service.

    Charles from IL
    Review Received: October 15, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    JAMES P from CA
    Review Received: October 12, 2026
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    0 out of 0 people found this review helpful

    Claim process is slow but orderly as evidents/claims are carefully reviewed. My claim was finally approved and the payment was processed right after. Very happy with the service. Thank You.

    Travel Insured International policy: FlexiPAX

    My experience with Travel Insured International (TII) was outstanding, from the moment I signed up for a policy to when I received payment for a claim. Every step of the way.

    What happened: I was on vacation on a tiny Portuguese island off the coast of Africa when the vision in one of my eyes started failing. Amazingly, I was able to see an eye doctor on that island who knew exactly what to do. I called TII during that stressful time, and they were helpful and informative. When I returned to the US, gathering all the pertinent claim info seemed daunting, and I had a number of conversations with the TII folks. In every single case, they were simply so nice and helpful. Due to my rather limited technical abilities (and the amount of info), I decided to send my claim info by USPS. They never questioned or challenged anything in my claim info and paid my claim very promptly. Granted, this is how it should work, but I've never had to file a trip insurance claim before, and I wondered if I'd ever see a dime.

    I should add that I had meticulous records of everything I needed, including a letter from the doctor who treated me.

    One small criticism: In my numerous conversations with TII as I started my claim process, people sent me different links that requested slightly different claim info, which also differed a bit from what was shown on the TII site. This bogged me down at first and complicated my progress. But all was well in the end.

    Barbara from KS
    Review Received: October 11, 2026
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Last updated: November 13, 2026