Compare Travel Insured International Plans in Just A Few Simple Steps
Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
We postponed our trip to Israel, so we didn't put in a claim, but we would have been reimbursed the cancel penalty if we had. We'll be covered by the same insurance policies for a new act of terrorism within 30 days and 30 miles of the new tour dates, but only if they are not at war. It doesn't cover war. All of the other benefits will apply, however. We have three years from date of purchase to use the insurance.
We booked our entire trip through a travel agency and had to cancel several weeks before departure due to illness so I felt a claim would be simpler but the required documentation seemed a bit much. However, once we had completed all the forms and submitted it, the claim was settled quickly and without any disputes. I suppose all Insurance providers would require documentation so we were satisfied with the settlement, the speed at which the claim was settled and would definitely use Squaremouth for any future trips.
Travel Insured International was extremely helpful with filing my claim. They immediately attached the forms I needed to their first e-mail to me.
I filled out the forms and included all the supporting documents they asked for and mailed it all to them. I was able to track the file process, and saw the date the company received my claim. In five days, they had processed the claim and informed me that my claim was accepted, and that the check would be coming soon. And it was.
Very happy with my travel insurance
Purchased this policy based on reviews, price and coverage options. Travel Insured has been very helpful and available in regard to pending claim. So far very impressed with company.
Review Updated: 12/26/2023
We bought trip insurance of course hoping never to use it. However, we unfortunately had to leave a planned international tour part way through due to illness. As soon as it appeared we might have to return to the US, we called the toll free number provided to us by Travel Insured International. I cannot stress how organized and responsive their agents were in the first few days when things were unknown and overwhelming. We were provided information on what to do to make sure we received care and correct documentation, and help with reservations we had hurriedly made in case we needed to return. Daily before departing we were contacted to see if we had questions or needed further medical care, and how to proceed once we got home.
The claim required extensive documentation - advice: read the policy before departing and keep receipts for everything that might be needed for a claim. That being said, the hardest part was getting everything together to email. It took approximately 2 months to finalize claim. The settlement was exactly as we had expected based on our documentation and receipts. We could not be more satisfied with Travel Insured International, and will not travel without their insurance.
For buying such expensive and comprehensive insurance, (based on having bought insurance for the last decade + voluntarily) i would have expected a bit more help from the 24 hour assistance and concierge. Though they were very courteous, I received somewhat conflicting answers from 2 different representatives on 2 different days. Ultimately, I had to arrange my own return anyway. I believe a more knowledgable rep could have alleviated some effort, confusion, anxiety, and waiting time over my situation.
Re: Ashley James
Ashley has displayed exceptional customer service! It so hard to find that kind of service anymore. Please recognize Ashley.
Nancy Badaracco
No additional comments. Thankfully, all travel plans went smoothly.
Increased the trip amount with a agent easily over the phone.
It is reassuring to have a back up insurance plan when traveling as an older, mature adult. It is a detail of our trip that gave us more reassurance as we went forward with our plans; not always knowing every moment where we would be. I have worked overseas as a travel nurse in the past and my companies have always recommended Square Mouth.