Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Very easy to navigate. Customer service answered our one question quickly and completely.
great simple service I had a question and customer service responded swiftly and Over all great experience
I filed a claim after my wife and daughter received treatment for Covid while we were in Greece. I was impressed with how easy it was to upload receipts and doctor statements to the website. I was even more impressed that the same day I filed my claim I received a call that it had been approved and I received full reimbursement for all medical treatment sent to my bank account the next day. I have never received such a positive response from an insurance company. I highly recommend Travel Insured International- reasonable rates and excellent customer service.
It was quite easy to connect by phone with one of your agents. She was extremely clear and understanding on my needs and she explained the process and answered all my questions.
I am intending to claim a luggage piece -my carry on that went on the plane with the rest of my luggage and was partially broken and opened at one edge. I am waiting for the airline to get back to me, but otherwise , I will send you the information and the pictures.
I am already recommending Squaremouth to my acquantances for your excellent services.
I canceled my policy a few weeks prior to my trip. The cancellation instructions on the website were confusing so I contacted customer service where the friendly and knowledgeable representative canceled the policy for me.
I specifically upgraded my travel insurance to cover car rental. When I reached the Europcar rental desk in Edinburgh the company refused to take my credit card insurance or my travel insurance. They said neither insurance would cover car rental damage. I was disturbed to put it politely, I knew this was not the case but felt I had no choice but to buy additional insurance from them. Please contact the company to stop this outrageous conduct. I believe the reason they do this is upon returning the car they go over it so very closely to find minor issues they can charge me for. They caught a "dent" I had trouble seeing.
I don't blame either you or Travel Insured but you should be aware of this deceptive practice.
I continue to very much value the service Squaremouth provides.
This company made viewing and amending the policy very easy. Friendly customer service when I had a question about coverage. Didn’t need to make a claim but feel that this company would be there for you if a claim needed to be made.
We were asked to leave tour after one week because I had covid. We will be looking for compensation for second week. I haven’t sent in first claim yet as waiting physician payment.
I'm in the early stages of my claim, so no complaints yet, but I also do not know how long it will take to resolve.