Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
220,144
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AVG. MONTH
4,157
Total Reviews
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SINCE 2004
4,323
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.05/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2715
  • 4
    790
  • 3
    337
  • 2
    104
  • 1
    150
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  • Travel Insured International policy: Worldwide Trip Protector

    When our trip was interrupted due to an unexpected death in the family, the agent I spoke to was very helpful at clearly advising me and being sensitive to my situation. They make it easy to file the claim and also submitting the claim can be done in multiple ways.

    My claim is still being processed so I don’t know how efficient that process will go until it’s over.

    Enrico from CT
    Review Received: July 27, 2024
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    13 out of 17 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    It was very easy to communicate with Travel Insured International. Every time I call, it is quickly answered. The representatives that I have interacted are knowledgeable and helpful. I have recently filed a claim, and will see how efficiently that department works.

    ALEXANDER from NJ
    Review Received: July 25, 2024
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    23 out of 25 people found this review helpful

    Review Updated: 08/22/2024

    We had to file a claim due to travel interruptions. Everything from how fast our calls were answered to how fast we received our refund check was five stars. We will continue to use Travel Insured International and will recommend them to our friends.

    Travel Insured International policy: FlexiTrip

    The initial agent that helped us was marvelous. She handled the entire process of finding a nearby Dr and making an appointment that day. She helped inmensly, especially when one is not feeling well.
    I can't thank her enough.

    Carlos from CA
    Review Received: July 25, 2024
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    19 out of 21 people found this review helpful

    Review Updated: 08/22/2024

    Although it took a bit longer than expected (due to illegible Dr's notes in French) everyone involved took very good care of my claim.
    Special kudos to the wonderful lady that helped us get the actual Dr's appointment within 30 minutes of our initial call and within 10 minutes of our hotel. . She could not have made it easier. At a time when one is not feeling well and away from your home, service like this is SO appreciated. That service alone was worth the price of admission.
    All the representatives at Travel Insured International we excellent and followed up when needed.
    Squaremouth got involved to speed up the claim processing a bit and within 2 days it had been resolve.
    Again, thanks to everyone, You are all excellent. I will always travel internationally with Travel Insured International and will recommend it to anyone who is seeking my advice.

    Travel Insured International policy: Worldwide Trip Protector Plus

    It was great! My husband did contact an agent to see if there was a tele dr he could connect with, but unfortunately the list they gave did not have any in Canada. There person he spoke with was very helpful and actually contacted him the next day to see how he was doing.

    Lou Ann from PA
    Review Received: July 15, 2024
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    4 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Our trip took us to Greece, and to follow in the footsteps of the St Paul as he began his teachings.
    It was a trip of a lifetime, 9 total pilgrims, included a cruise to Turkey.
    It was so easy to purchase your insurance.

    PAUL from OH
    Review Received: July 2, 2024
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    2 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Not quite sure with the progress when making a claim. I’m having a hard time completing requests online.

    Sue from AZ
    Review Received: June 30, 2024
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    13 out of 14 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    Excellent guidance and direction from agent prior to purchase of policy

    Anne from VA
    Review Received: June 24, 2024
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    My husband hurt his ankle on the cruise. Due to limited staff availability per the staff there were too many critically ill patients. We opted to elevate, ice, rest, and use crutches. So far, our claim of $32 for the crutches is being denied because we don’t have doctor or hospital notes. Insane.

    Cathleen from FL
    Review Received: June 23, 2024
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    23 out of 26 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Square Mouth was very helpful when we purchased insurance for 2 trips, and when we had to cancel both trips for serious medical reasons. Stacey helped us through the claims process, and also offering advice on options to try to get uninsured and non refundable airfare back, which worked! Had she not helped us and given us extra advice on something we hadn’t insured, we would have lost $8,000. Because they helped us purchase the right policies in the beginning, we were able to get all our travel deposits returned. We always use SquareMouth and recommend them to our friends.

    Cyndi from GA
    Review Received: June 16, 2024
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    20 out of 21 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    No issues this trip but my previous trip my wife broke her hip in Amsterdam. The insurance coverage was superb. Everything we needed and we couldnt have asked for more.

    Michael from WI
    Review Received: June 8, 2024
    Was this review helpful?
    19 out of 19 people found this review helpful

Last updated: November 13, 2026