Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
I canceled my policy a few weeks prior to my trip. The cancellation instructions on the website were confusing so I contacted customer service where the friendly and knowledgeable representative canceled the policy for me.
I specifically upgraded my travel insurance to cover car rental. When I reached the Europcar rental desk in Edinburgh the company refused to take my credit card insurance or my travel insurance. They said neither insurance would cover car rental damage. I was disturbed to put it politely, I knew this was not the case but felt I had no choice but to buy additional insurance from them. Please contact the company to stop this outrageous conduct. I believe the reason they do this is upon returning the car they go over it so very closely to find minor issues they can charge me for. They caught a "dent" I had trouble seeing.
I don't blame either you or Travel Insured but you should be aware of this deceptive practice.
I continue to very much value the service Squaremouth provides.
This company made viewing and amending the policy very easy. Friendly customer service when I had a question about coverage. Didn’t need to make a claim but feel that this company would be there for you if a claim needed to be made.
We were asked to leave tour after one week because I had covid. We will be looking for compensation for second week. I haven’t sent in first claim yet as waiting physician payment.
I'm in the early stages of my claim, so no complaints yet, but I also do not know how long it will take to resolve.
Had potential medical problem. Was provided excellent guidance and assistance through the interrnational phone number provided.
Ended up making it home without needing to file a claim, but was reassured through the process.
Easy and reasonable
We provided all documents and received no questions
All item’s paid
Spoke with a customer service representative regarding a potential claim. She guided us through steps and timeliness and put in notes about our potential claim. She was very professional and courteous!!
Last updated: November 13, 2026