Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Good service at a reasonable price
The customer service people were amazing in helping me extend our travel dates on our most recent trip. And we rebooked our cruise for 2021 and they also moved our insurance to cover these new dates without issue.
I decided to shop for travel insurance rather than use my travel agents and saved several hundred dollars. I had peace of mind without costing more than the trip
When I bought our insurance for a trip to Spain, I really appreciated being able to comparison-shop on squaremouth.com between different insurance companies and different plans. The plan I selected for our family allowed us to pay for the insurance as we paid for the trip. Some companies require full payment for insurance upfront, even before you have paid for the entire trip.
I also appreciated the chat feature on the squaremouth site which helped me make an insurance selection by answering my questions. Also, I value the ability to keep the various insurance plan information for separate trips in one location.
I was most concerned about healthcare coverage during European travel. We are on Medicare. I bought primary coverage because it was unclear to me what exactly I needed for coverage for our family and I wanted to make sure that we had coverage in the event of illness. Fortunately our trip was uneventful from a healthcare standpoint, but I still don’t know if I purchased the right insurance.
I used TII’s website on the 9th of March to inquire about filing a claim. After no response by yesterday, I called their assistance line and was requested to leave a callback number with an anticipated response within 90 minutes. I still have received no response from either contact method. I realize the Covid-19 outbreak is probably causing unexpected volume of inquiries but I’m not feeling optimistic about a resolution of my claim.
We apologize as we are experiencing a higher call volume than normal. We will assist you as quickly as possible. Thank you for your patience.
The whole process was easy and efficient. We were impressed with how quickly things were handled.
Squaremouth is a great one stop shopping site to analyze many companies and get the coverage and price you want.
It’s too early to rate them. My claim has been in for 2 weeks and I haven’t heard anything. Hopefully it will go smoothly
Review Updated: 03/06/2020
There was a bit of a back and forth hassle but nothing terribly frustrating. The claim was paid within 6 weeks.
I submitted the claim on 12/20/2019. Resubmitted all required documents on 1/4/2020. No results yet, not even confirmation of receipt. Very unhappy with the insurance company.
Filing a claim was easy on line but then you get no feedback or acknowledgement for weeks,
Last updated: November 13, 2026