Travel Insured Travel Insurance Reviews

We had to cancel our trip that was insured through Travel Insured International. We filed a claim and the tour operator provided their documents. The process was pretty straightforward and Travel Insured Claims Group kept me apprised of the progress. We received a check in full since I had cancel-for-any-reason as part of my policy. They even made a courtesy call when the check was being deposited to make sure everything was approved and to alert me that the money was in transfer. Would use Travel Insured again.

Answered my call and answered my questions about where we could seek medical care. Flexible about where we could go. Followed up over the subsequent 2 days.
However, once we determined no more care was needed, “the case was closed”, and I have heard no timeline or information about reimbursement.

Excellent experience with Travel Insured International, nice surprise! I've purchased trip insurance about twice a year since 2021, nothing major but Squaremouth and similar sites make it easy to find reasonable coverage at reasonable cost imo. This time I purchased a cheap bare minimum policy for a trip to Ireland. Flight back was cancelled due to mechanical failure and United Airlines response was worst I've experienced from them; we ended up paying out of pocket to fly home. Travel Insured was great to work with: I actually spoke with humans, knowledgeable and helpful. The cheap policy I bought didn't include full flight cancellation so I thought I might not get anything. The agent actually searched the policy and found a delay clause that she thought we'd qualify for even if only partial coverage. Clear instructions for submitting a claim, good email updates and website tracking. I had a question about a required document, they provided a direct phone number without a bunch of automated prompts, agent returned my call quickly and listened and walked me through next steps. Yes of course it was a successful claim or I likely wouldn't submit a glowing review! But they truly handled it well, and only about a month from claim to payout.

Thus far they have been very responsive during the claim process.

The medical claim documentation seems reasonable and was filed with a subsidiary of the main company. However, to file for reimbursement for tours from missed ports due to the ship's inability to dock, is ridiculous! They are asking for WAY TOO MANY DOCUMENTS. It is needlessly complicated and I feel just a pain so customers won't file. I will not use this company (your insurance company) again due to this.

This is the second time I've used you and both experiences have been exemplary.

The process was easy.

Found the claim filing process difficult since it would not accept iPhoto scans. Had to convert many scans to pdf. Took me over 5 hours for a very basic claim. Not impressed.

very pleasant . Explanation and ease of the getting the policy . I would do it again.