Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Excellent customer service
I was treated with professionalism and respect. Thank You
We had no problems and so no reason to file a claim.
My husband hurt his back right before we were due to leave on a 3 week trip to Europe the first part of our trip was a walking hiking holiday the dr advised him he could not travel when scheduled and to cancel His walking holiday but after some treatment he was able to join me a week
Later I called to find out what to do When this happened as I thought I’d have to buy him another separate insurance but they advised me if he was just postponing his departure we could keep it and file a claim later for trip interruption which I did . I just submitted yesterday 20 pages to support the claim
So by all
Means call me in 4 weeks and I’ll tell you the status of my claim!
Thanks for your follow up
Review Updated: 07/14/2019
I submitted all the paperwork and called to make sure they had received . I was advised they had and an analyst would be appointed to my case and I would get an update after 10 days I heard nothing so called and was advised they were backed up yet and had not been looked at yet so I was a little upset although I was impressed with the 10 day timeframe . but the person I spoke to said he would mark my submission a priority and I’d get update in 48. Hrs 3 days later the reviewer called me and said my claim was reviewed and would be paid 2 days later the money was in my bank
That’s the only reason I gave 4 stars as if I hadn’t called I feel like things would have not moved forward as fast as they did
So overall I was very impressed with the handling of my claim also impressed that squaremouth offered to intercede if I felt my claim was not being handled appropriately an added bonus chiding squaremouth
Your site makes obtaining reasonable travel insurance very easy. I have used your site a number of times and have also recommended it to other travelers. I will continue to turn to your site for future travel insurance.
When I changed the home return date and spoke with customer service, they were very kind and helpful. We didn't make a claim, but it was outlined very well, if we did make a claim. Thanks for being available! I found the cost of this insurance very affordable and what we chose to cover was exactly what we may have needed. It wasn't generic. It was specific and our responsibility was specific to calling them and saving any receipts and getting documentation to prove the incident.
I took out unemployment insurance for my trip. My employer fired me while I was on my trip, but I was told I was not covered because I did not learn of it until I returned. I do not believe this is what the policy states.
My wife fell in Berlin and broke her arm. She had to have emergency surgery to repair the break and spent 6 days in a Berlin hospital. I contacted Travel Insured International and they worked with the hospital to cover the costs. I haven't received any bills yet so I don't know what the costs will be. But so far, so good.
I had to cancel two weeks of my trip and we were flown home a different route. I'm filing claims for unused airfare and related expenses.
Very friendly, yet professional when our trip’s departure date was delayed by our cruise line. Representative of Travel Insured International answered all of my questions and reassured me that there would be no changes in our insurance.
Great company! I will definitely use them again.
Last updated: November 13, 2026