Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Travel Insurance International did an amazing job handling our medical claim while we were in Peru. They connected the local physician with a Spanish speaking insurance expert who handled the whole claim. I never saw a bill. However, we are now trying to recover money for trip cancellation/interruption and it has been a long, slow frustrating process. I've waited over five weeks and I still have no resolution of our claim. At this point, I would not recommend TII for trip interruption coverage although I've yet to see how much they will pay.
Ordering the insurance was easy through Squaremouth. I was able to compare prices and terms of various offerors and found one that suited my needs.
After ordering through the vendor, I made a major change to the trip. The vendor easily accommodated me new arrangements.
Claim process was efficient and smooth. All handled online with one submission. TII provided communication throughout the process. The claim was quickly reviewed, approved and paid.
Very professional and understanding of our family emergency that caused us to cancel our trip. Appreciated the clarity in the directions from the Travel Insured representative.
Easy to book and smooth claims process if you provide comprehensive info. Will use again.
Squaremouth gave me a vehicle to compare different options and see the impact of varying coverage. Very helpful. I later called to increase coverage. Representative was very helpful.
Didn't have to use it, but customer service was prompt in answering questions and they were very personable while maintaining a professional demeanor.
I cancelled the trip before departure due to a medical reason, called Travel Insured and they explained how to make a claim. The phone interaction was friendly and went well. Followup was timely.
Excellent customer care via a knowledgeable representative who explained everything and helped me and my family purchase the correct product.
Great customer service person who explained everything and helped us purchase the correct product.
Last updated: November 13, 2026