Travel Insured Travel Insurance Reviews

After much research, we purchased your FlexiPAX policy because it offered industry leading Cancellation, Interruption & Medical coverage.
I spoke with your representative, Justin, on 4/11/25 to clarify the policy fine print in the event that we had to cancel our trip. He informed me that the policy would still be in force for 3 yrs from the date of purchase & that any changes must be made before the original trip departure date.
As with other forms of insurance, we felt the need to reduce our trip coverage in order to keep the premium within our budget.
Luckily we did not have to cancel our trip or file a claim, but having the travel insurance gave us peace of mind.
We have recommended your company to many of our traveling friends & will likely use your services again for our future travel.

We spoke to 2 agents before our trip and 2 upon return. In all instances, the claim representative was friendly, professional and helpful. We have a claim pending and hopefully, it will be handled as well. At this point, we would rate them highly.

I had to cancel my trip. I received partial payment on my claim and am waiting for rest to be processed. I was advised last week that it was approved. Still waiting.

As easy as purchasing travel insurance can be.

Wonderful experience with calling the 24 hour helpline. They were very helpful and made sure I got the care I needed. They also called and emailed to check in on me.

The insurance I bought was for Canada, though the agent I spoke with was in the States. She was excellent. Personal, understood my situation. I believe she helped me purchase the best policy for my needs. In addition, I received all paperwork, etc. promptly.

Greetings,
I submitted the data required to cover my costs of a cancelled flight. We caught a flight the next day and caught our cruise ship leaving Southampton, UK. I had to cancel a prepaid, nonrefundable transfer to the ship and 2 Uber rides. I got a response (below) requiring an exceptionally large amount of supporting data that will be, at this time, very difficult to obtain. I'm also going to be out of town, away from my desk and access to our trip data, which will make this process more complicated. I believe this is very unnecessary. Is it possible to streamline these data requirements?
In the past Squaremouth has been very good and fair to me. Being a repeat customer, I am hoping for an expedited settlement.
Thank you for your consideration,
Paul Sibole

10/27/2025 Form to be Completed Email Travel Delay Claim Form
10/27/2025 Document to Submit Email Additional Expenses: Copies of the purchase receipts, credit card statements, bank statements and/or invoices for any accommodation, meal, or transportation expenses incurred during the delay. Credit Card Statement is required for any international travel in order to determine the currency conversion to US Dollars. We can convert cash transactions with an online currency converter.
10/27/2025 Document to Submit Email Airline Tickets: Copies of the airline tickets or e-ticket receipts showing the ticket numbers and dates of travel for the original and re-booked flights.
10/27/2025 Document to Submit Email Invoices: Copies of the invoices showing the dates of travel and cost of the land, cruise, or tour arrangements.
10/27/2025 Document to Submit Email Land/Tour Itinerary: A copy of the original itinerary and any revised itineraries showing the destinations and dates of travel.
10/27/2025 Document to Submit Email Land/Tour Refunds: A copy of the refund check or credit received from the tour operator or travel agent. If no refund has been received, please have the agent state this in writing.
10/27/2025 Document to Submit Email Trip Payments: Copies of the canceled checks (front & back), cash receipts or itemized credit card statement showing all payments made towards the trip.
10/27/2025 Document to Submit Email Verification of Airline Delay: A written statement confirming the cause and length of the delay. In addition, we need the airline to also provide in writing when you could have been rebooked or that they were unable to rebook your flight. This can be requested through the airline's website or by calling them directly.

Didn't file a claim, but did need to adjust dates of travel covered, which was easy to do.

I have been really pleased with your company and refer you to all of my traveling friends and family. My one claim was handled quickly and I was impressed with your follow-up. The agent I worked with made me feel like the company cared and wanted to be sure I was taken care of. I have purchased insurance three times now and will continue to do so every time I travel abroad. With travel so precarious these days, you really can't afford NOT to have travel insurance.

Very helpful with a situation where I was having to cancel trip … but then I reinstated and they helped to out my policy back into place
Would recommend have used a couple of times on previous trips