Travel Insured Travel Insurance Reviews

I didn't expect to have to cancel my trip because of terrorism. In fact, I didn't initially realize that the policy I purchased covered a terrorism attack. But I was glad to have the opportunity to postpone my trip to Paris to a calmer time. I was very impressed with how quickly Travel Assured dealt with the claim and sent me a check. Their customer service is excellent.

We had to return home from our trip early because of the critical condition of my mother. We had to buy new tickets at the last minute which cost more than our original round trip tickets. I filed a claim with Travel Insured when we got home. They handled the claim quickly and mailed me a check for the cost of the return tickets. I was very satisfied with them.
On the other hand, we had travel insurance for another trip in that same time period that we had to cancel because of my mother's condition. This was with Trawick (GBG). They were terrible in their responsiveness and after 6 months working on it, they ended up not paying because it turns out that they have and exception to coverage of a pre-existing condition hidden in the fine print around page 10 that excludes a "terminal diagnosis." so they will not pay anything. I believe this company is a fraud and recommend not using them or else be sure to go through the fine print with a fine toothed comb.

I faxed you a copy of my mothers death certificate. and you have not sent me my check for both of us. We drove up separately and could not use the tickets , I've followed all your directions . WHAT'S UP!!! 843-300-9759

The amount of information was a little overwhelming but when I called to clarify, the person on the phone was very helpful.

I had a few questions prior to my trip, one adjustment to the dates involve, and each time I called, I was greeted with efficient and friendly personnel
Thank you very much for your good service.

Very easy to purchase. Comprehensive coverage. Low cost

They want receipts for each item lost, which to some degree I believe is fair. But I bought a very expensive hat from REI for $45 six months ago and lost it during our trip to Japan. I didn't think to keep the receipt because I'm not a frequent traveler and it doesn't cross my mind to take such precautions. I think a picture should be enough proof.

In one word, a truly "Outstanding" experience, someone I rarely say these days. Upon my return to the U.S., I decided to contact the company since I believed I might be entitled to file a claim.

First surprise: Clearly seeing a phone number listed on the policy. Imagine. Being able to contact someone to "talk' to a human being. None of this " please go to our website for FAQs" nonsense.

Second surprise: When calling, I actually got connected to a live person within a minute. None of the 30 minute hold times where you hear how important you are. Additionally, I was able to understand the individual.

Third surprise: After explaining my situation (and hoping that I was correct in thinking I had a basis for filing a claim), I was told that I was actually able to claim some additional expenses. I was actually speaking with a person who was trying to help me.

Fourth surprise: Filing a claim was easy. I complete a few forms, scanned them, and emailed them to the company. In additional to acknowledging the forms, I am able to follow the status of my claim, which I just submitted. .

Obviously, I am very happy with this company. Assuming I do not receive any surprises with respect to my claim (in which case I will gladly update this review), I highly recommend this company to anyone interested in travel insurance.

And finally, for the record, I have no relationship with this company and rarely complete such a positive review.

Great service!

I'm planning to purchase another travel insurance for 2016. Thank you for the good experience you've given me when purchasing my 2015 travel insurance. The representatives were patient answering and explaining my questions. Keep up the good work. Thanks again.