Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
220,144
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AVG. MONTH
4,157
Total Reviews
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SINCE 2004
4,323
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.05/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2715
  • 4
    790
  • 3
    337
  • 2
    104
  • 1
    150
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  • Travel Insured International policy: FlexiPAX

    Apparently medical is a secondary payer. They are making me submit my claim to Medicare before they’ll pay. Medicare clearly states it won’t pay for international travel so this is a useless exercise

    Nancy from MO
    Review Received: July 11, 2026
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    13 out of 14 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Claim is pending and I havent heard back from travel insured since 6/29/26. I asked for an update today July 11 as I’ve heard no further communication from them.

    M from AL
    Review Received: July 11, 2026
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    6 out of 7 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I notified the insurance of my hospitalization in Watford England. The different nsmes for the compsny is a little confusing

    Hazel from FL
    Review Received: July 10, 2026
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Good experience!

    Donald from VA
    Review Received: July 9, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Karen H from CO
    Review Received: July 9, 2026
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    0 out of 0 people found this review helpful

    Straight forward claim process and timely payment.

    Travel Insured International policy: FlexiPAX

    I needed to change my beneficiary so i called
    Customer service. The rep was one of the nicest people ive ever had the pleasure of speaking to.

    Ron from LA
    Review Received: July 4, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Michael from KS
    Review Received: June 29, 2026
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    0 out of 0 people found this review helpful

    Claims process and communication was great!

    Travel Insured International policy: FlexiPAX

    I appreciate the helpful information provided by customer service, and also the comparison feature on website allowing me to compare plans.

    Jennifer from NM
    Review Received: June 28, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Larry Gaddis from CO
    Review Received: June 26, 2026
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    0 out of 0 people found this review helpful

    they processed the claim not in a speedy manner but in an acceptable manner. They reimbursed me for the things that they should have reimbursed me for. I don't expect anything more from my travel insurance company

    Travel Insured International policy: FlexiPAX

    We did not file a claim. So I really cannot make a judgement on the company or the company’s performance.

    Sullivan from OK
    Review Received: June 25, 2026
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    0 out of 3 people found this review helpful

Last updated: November 13, 2026