Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
220,289
Calendar icon
AVG. MONTH
4,153
Total Reviews
Star icon
SINCE 2004
4,324
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.05/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2715
  • 4
    791
  • 3
    337
  • 2
    104
  • 1
    150
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Trip Protector Lite Expanded

    Holland America cancelled the cruise due to mechanical difficulty with the ship, but they reimbursed all. My dealings with Travel Insured before the scheduled trip and after the cancellation was seamless. Larry in customer service was especially helpful.

    John from KS
    Review Received: November 1, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    I contacted squaremouth prior to my vacation to obtain a copy of the policy which I couldn't find. It was sent and that was my only contact.

    There was a time when I was concerned I might miss my flight because Amtrak was running so late but that didn't occur and I never had any need to file a claim.

    Scott from IA
    Review Received: October 28, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    The trip that we bought the insurance for was canceled by the company providing the trip. Travel Insured International refunded the cost of the insurance less $8 for handling fees. I was very pleased by this and thought this company was great. I will book through Squaremouth and this company again as the service and personal were great.

    Mel from CA
    Review Received: October 13, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    When I had questions prior to my trip concerning an upcharge possibility due to my travel companion having to cancel, Jessica was extremely helpful. Thank you.

    River Cruiser from FL
    Review Received: October 13, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Fairly good experience. I appreciated the fact that I was able to chat online with customer service, who was very helpful. The website did not make it clear how I could select medical coverage only, so that's the reason for the 4 stars rather than 5.

    Phil from CA from CA
    Review Received: October 13, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    Unfortunately, we didn't get to go on our trip. Everything dealing with our claim has been timely and professional. We will definitely use Squaremouth again.

    Lee from WI
    Review Received: October 12, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    I have not yet filed the claim for my medical treatment, but I am discouraged by the long list of detailed documentation I am expected to provide to the company, much of hitch seems irrelevant to my claim (a travel brochure from my tour?). I think it is all meant to discourage me from filing.

    Emma from FL
    Review Received: October 11, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    The custopomer service rep was very friendly and answered all my qustions. I will use Squaremouth again

    Elizabeth from NH
    Review Received: October 10, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Very easy site to use - easy to increase coverage as our reservations increased. Did not need to file a claim so cannot speak to that aspect. However, the next time we take a trip out of the country, I would not hesitate to use Squaremouth.

    Earl from WA
    Review Received: October 7, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    This is the second time I have used Square Mouth and have been satisfied with the service and have felt comfortable traveling abroad knowing that you are with me. It was expensive but essential. Yes, I would recommend your company to a friend.

    VRichard from NJ
    Review Received: October 2, 2014
    Was this review helpful?
    0 out of 0 people found this review helpful

Last updated: November 14, 2026