Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Holland America cancelled the cruise due to mechanical difficulty with the ship, but they reimbursed all. My dealings with Travel Insured before the scheduled trip and after the cancellation was seamless. Larry in customer service was especially helpful.
I contacted squaremouth prior to my vacation to obtain a copy of the policy which I couldn't find. It was sent and that was my only contact.
There was a time when I was concerned I might miss my flight because Amtrak was running so late but that didn't occur and I never had any need to file a claim.
The trip that we bought the insurance for was canceled by the company providing the trip. Travel Insured International refunded the cost of the insurance less $8 for handling fees. I was very pleased by this and thought this company was great. I will book through Squaremouth and this company again as the service and personal were great.
When I had questions prior to my trip concerning an upcharge possibility due to my travel companion having to cancel, Jessica was extremely helpful. Thank you.
Fairly good experience. I appreciated the fact that I was able to chat online with customer service, who was very helpful. The website did not make it clear how I could select medical coverage only, so that's the reason for the 4 stars rather than 5.
Unfortunately, we didn't get to go on our trip. Everything dealing with our claim has been timely and professional. We will definitely use Squaremouth again.
I have not yet filed the claim for my medical treatment, but I am discouraged by the long list of detailed documentation I am expected to provide to the company, much of hitch seems irrelevant to my claim (a travel brochure from my tour?). I think it is all meant to discourage me from filing.
The custopomer service rep was very friendly and answered all my qustions. I will use Squaremouth again
Very easy site to use - easy to increase coverage as our reservations increased. Did not need to file a claim so cannot speak to that aspect. However, the next time we take a trip out of the country, I would not hesitate to use Squaremouth.
This is the second time I have used Square Mouth and have been satisfied with the service and have felt comfortable traveling abroad knowing that you are with me. It was expensive but essential. Yes, I would recommend your company to a friend.
Last updated: November 14, 2026