Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
Too expensive for what it was
Before Trip
Just what we needed for or trip. Customer service was great. All questions answered. The coverage and price was perfect.
During Trip
Did not use during the trip.
Claim Process
No claims.
Before Trip
I did deal with several reps because I added covererage after my initial application. Most reps were helpful. I did speak to one when I realized that I needed to adjust the amounts per person that was rather impatient and acted as if I were really annoying her. Most were fine.
During Trip
I just had to call to ask about the process and was treated fine. I was told not to worry about the cost until we get home and just take care of what we need to do.
Claim Process
I can't rate this yet. We had a death and had to interrupt our trip. I am waiting to get the death certificate before I can file. I would like the opportunity to follow up on this part after the case is closed.
During Trip
N/A. My husband died suddenly; I cancelled our trip.
Claim Process
Now we'll see. I had to wait until I got what refunds I could before I filed the claim. Blame Air Canada for not getting it done after they had okayed theirs.
Of course I called Travel Insured the day I cancelled (April 12). They sent the forms immediately. I didn't find the forms easy.
Claim Process
The reimbursement was for stolen carry-on baggage (fishing rods). My homeowners insurance paid for loss, less $1000 deductible. I claimed the home owners insurance deductible to TII. They paid on the depreciated value less $50 deductible. It was a very fair resolution to the loss. I have used them many times in the past (with no claims) and will continue to use them in the future. A very satisfied customer.
During Trip
No comment since I did not use during trip
Claim Process
I fell and thought I sprang my foot while in Africa. I refuse to see a doctor while in Africa. Upon my return I contacted the insurance to let them know I plan to see my own physician and wanted to know how to file a claim. Insurance told me my coverage ended on the last day of my trip and since I did not contact the insurance company I could not file a claim. It was never bought to my attention that I had to call in an injury. I was very disappointed.
Before Trip
Thankfully, I didn't need to implete any claims for this trip.
During Trip
did not need.
Before Trip
Fortunately we did not have to make any claims as our trip went smoothly. We will be using Squaremouth in the future as I have elderly parents and am never sure when one might become ill.
During Trip
N/A
Claim Process
N/A
Last updated: November 14, 2026