Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Had to cancel prior to departure due to illness, when I called to learn how to start claim I was informed I needed an excuse from doctor- so I made a trip to get that only to learn that what the person meant was a form that they would be sending- so it took two 15 miles trips to doctor in snowy weather to get things completed. We are two weeks into claim process...still waiting.
We have used Squaremouth multiple times on trips, in fact after illness and recovery we did a quick rebook and used you again.
Buried in the policy was an item that stated that for my wife's medical condition, that developed shortly before our scheduled trip, for it to be considered, she should have been hospitalized. It was not enough that she saw a physician and was given medication.
The problem was mine in that I missed it, but as a physician, I know that hospitalization for what occurred was not a true medical necessity.
It was a good way for the insurance company to negate payment. It was an easy item to miss. My wife would have rejected hospitalization in any case.
Extra warning to consumers about this clause would be good to do.
Nice to know I had insurance just on case
1. I had an eye issue that might not have resolved itself before the trip. Travel Insured gave me advice on how to proceed (we went.)
2. We had a car drive through he sidewall of our attached garage two weeks prior to departure. I obtained additional information about our coverage We were able to have sufficient repairs completed prior to our trip that we could leave with confidence.
they sent a form.
Not only was the price for the insurance excellent, the associate was very clear about the benefits and made me feel comfortable about choosing the plan I did. I will definitely recommend this website.
It was easy and fast buying the policy for our cruise. The customer service rep was very nice and efficient as well. The policy we bought was comprehensive and just what we wanted. We would have bought our policy from the cruise company, but Travel Insured International's prices were much better.
Internet connection a breeze!
I have used Squaremouth for several trips, and the service has been outstanding each time. I mainly contact Squaremouth for assistance in understanding the differences in the policies that I am considering and for help with a variety of unusual questions about issues I have raised. Every single person with whom I have dealt is knowledgeable, attentive, courteous and responsive. I couldn't ask for better care.
The reply to paperwork and getting information to me was extremely slow. I filed my claim with all my paperwork and didnt hear anything about it until over a month later.