Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
It's premature to rate the processing of the claim, because the insurer has not yet responded.
WEB site was easy to use and had the insurance details we needed.
I cannot rate the second and third items because we had no incidents and no claim.
We actually processed a claim to regain 50% remuneration due to one of our traveling companion's injury and cancelling our trip. We were pleased that the process went smoothly.
I could not a definitive answer regarding coverage, and had to make multiple phone calls to attempt to get answers. I just submitted the clam, so am still not sure of the outcome.
We had to cancel for medical reasons and the insurance provider was quick to process our claim as well as answer any questions we had. I would choose this provider again without a doubt.
had no contact directly with personnel from Squaremouth
Never had to use my travel insurance this time but very happy with my choice in coverage.
A very thorough policy. Documentation, while full of legalese, was relatively easy to understand. The insurance itself was pretty comprehensive.
I purchased this policy a couple of weeks before going on a hiking expedition in Peru. My husband and I are both middle-aged, in decent health, but I felt that we needed protection in case something went wrong on our trek to the Salkantay mountains. I was so glad that I did as I had the misfortune to develop some massive blisters underneath my toenails requiring the surgical removal of 3 of my toenails at the conclusion of our trek. Before the trip I received very thorough explanations on how to submit a claim and instructed to print out the policy information and carry it at all times. On April 22nd, I had my surgery in the late afternoon and immediately sent an email to customer care services to submit a claim. I received a reply the very next day giving me thorough instructions on what paperwork I needed to fill out in order to submit a claim. I made sure that the medical provider gave me all of the necessary paper work so that I could submit my claim. We returned home on April 27th. I mailed my paperwork to travel Insured on April 30th. On May 6th I received an email from Travel Insured International that they had received my paperwork and were processing my claim. On May 13th I received a phone call from Travel Insured that my claim was processed and that I should receive my check within 7-10 business days. On May 17th, I received my check for the total amount submitted less my $50.00 deductible. I could not be more pleased on how smoothly, efficiently, and professionally this claim was handled. I definitely will buy from Travel Insured again and will never travel internationally without travel insurance.