Travel Insured Travel Insurance Reviews

I bought my travel insurance mainly for a rental car coverage. On my trip to Costa Rica for two weeks I experienced the following: flat tire in rental car, it ws repaired and payed for with cash as the person fixing it did not speak english, only spanish. no way to get a receipt and even if I did it would be in spanish which I do not speak or write. I also had my wallet and passport stolen from a restaurant. I luckily managed get back the belongings minus $45 that was in my wallet a couple hours later. Police report for that is unobtainable much les sin english. I had a surfboard get $225 damage while strapped to the roof racks of my rental car. again no police report much less in english. I also had the Costa Rican crooked cops take $30 from me for "not having my seatbelt on right?". Fat chance of them giving me a police report in english about that. I called after I got back to the travel insurance hotline to see if any of that was covered by the travel insurance and was told no. So I guess unless the rental car is stolen, burned up or otherwise destroyed and there is a police report in english I will not get reimbursed? Is this correct? I'm not sure then that the insurance is of any value to me in foreign country where I can't get a english police report or an english receipt? Is this correct? You ave asked so I have answered. Thanks, Jeff

My wife experienced a weird and probably rare accident, she broke two teeth. On our return, we filed a claim for the temporary care she required. In the view of the attending dentist, he couldn't do nothing. On the other hand, she wasn't going to be staying long enough to treat her properly. So, the bill came to about five hundred dollars. I was unaware there was coverage, but the TII representative found the provision in the policy. TII was at all times courteous, helpful and thoroughly professional. The basis for disallowing the claim was technical. Although the teeth were "natural," they had been capped which made them not natural. Would I ensure with TII again? Sure(but I disagree with their decision).

You requested the same supporting documentation 3 times!

I called before departure to inquire about emergency evacuation details. I wanted to know where exactly I'd be evacuated to, in the event that were necessary. The agent simply said "to the most appropriate facility". I wanted to know if that meant close to my home - or on the other side of the country - but they didn't know. That was less than comforting.
Other than that - good experience.

I was operating in Nepal under very difficult conditions with minimal telephone service. When I requested that my policy be extended for 1 more week due to being needed on aid work the operator told me she could not help me and told me to call back during normal work hours. I said I could not do that and she simply told me she could not help. Poor service at best. Some people like me operate at places having things like minimal service and 12 hour time differences. Why bother with travel assistance?

Buying the insurance was easy and price was very reasonable. I just filed the claim and hope to hear about soon.

Signing up on-line was easy. I was able to call and speak directly with an agent with question I had before completing my sign-up.

Easy to find the right policy. Great customer service

I have used SquareMouth numerous times and have been very satisfied with their customer service. I have also purchased Travel Insured International several times. The agents that I spoke with were knowledgeable and assisted with all the questions I had. I would recommend this policy to others.

Purchased this far ahead of trip and when readying to leave, could not find my records of purchase. Called and very friendly and efficient person located my records and emailed duplicate records immediately. Big relief to us.