Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
I broke my hip just prior to the trip and was unable to travel. They responded promptly to my emails and once the doctor filled out his part, their reimbursement was efficient.
Insurance was easy to understand and obtain
Fortunately my trip went well and no claim was needed. I felt confident that I would be well protected should a claim issue arise. That gave me peace of mind, and contributed to my enjoyment of the trip.
I had to call the provider directly to e-mail me a copy of the coverage as it was not sent when ordered through Squaremouth, but when I did call, a pleasant young woman immediately e-mailed me a copy... perhaps there was an oversight in the computer system...
The policy was what we felt we wanted just in case something happened while we were on our trip. We did not have to use it and file a claim. It was easy to get the insurance and the price was fair. We would purchase through Squaremouth again.
I had no personal dealings with the provider prior, during or after the trip
I fortunately did not need to process a claim, and so had no interaction with the company other than the confirmation email establishing the terms of the agreement.
Very easy and excellent service time
? ON PROCESSING CLAIM. SO FAR SO GOOD BUT I HAVE NOT SUBMITTED IT YET.
Had to cancel my trip due to medical emergency 1 week before departure date. Notified Travel Insured 2 days after accident and received electronic claims forms within 2 days. Forms were easy to complete. I collected documents required from travel agent, credit card company and doctor, submitted forms a couple of weeks later and received an email confirming receipt of my package. Eleven days later I received a check. Great service.