Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
216,842
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AVG. MONTH
4,540
Total Reviews
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SINCE 2004
4,257
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.06/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2674
  • 4
    780
  • 3
    330
  • 2
    101
  • 1
    145
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  • Travel Insured International policy: FlexiPAX

    Peter from CA
    Review Received: May 30, 2026
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    0 out of 0 people found this review helpful

    We are satisfied that the claim was settled for the amount we were asking for. The only issue was that there was no communication from the insurance provider that the claim was settled. We just received a check in the mail.

    Travel Insured International policy: FlexiPAX

    Exceptionally easy experience to compare rates and understand policy details.

    Laurence from AZ
    Review Received: May 29, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Easy to purchase online
    Claim submitted ... the DATE field on PDF is NOT working ... so I could not complete
    the document fully online. You may want to correct this for ease of submitting an application.
    First time user of this insurance.
    Rep on phone ... pleasant and professional and helpful.
    --Jill.

    Jill from FL
    Review Received: May 28, 2026
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    2 out of 2 people found this review helpful

    Review Updated: 06/25/2026

    all very easy to handle online with portal and document submission.

    Travel Insured International policy: FlexiPAX

    Please contact me or my son (Jon Brooklyn Oswald's) asap related to reimbursement of medical expenses.

    Jon from UT
    Review Received: May 27, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The initial individual I spoke with was not as helpful (or motivated!) as the woman I spoke with later. I called to find out about an upgrade to the "cancel for any reason" policy and also to determine the timing in which I should call to add to the coverage based on the fact that I had booked refundable costs which did not become non refundable until a few days before our trip. The woman was very helpful and enthusiastic about Travel Insured, the benefits etc and eager to help. Thank you! The second international trip we've used your services and will do so again!

    Colleen from TN
    Review Received: May 27, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Travel Insured is a good choice for travel insurance. Their pricing is excellent; their insurance coverage options are plentiful. The claims process is arduous, but fair considering that they must perform their due diligence on the claimed amounts. Documentation is the key word here. An insured must keep every little receipt (and hopefully it a description of the purchased item and not just numbers). My submitted file was an inch thick with all of their requested paperwork. Nevertheless, they paid every cent of the claim. The adjusters were merely following a blueprint of what they request and what you need to submit. I wholly recommend this carrier!

    Howard from FL
    Review Received: May 25, 2026
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    3 out of 3 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I need to pay the medical expense and then file a claim with my employer-sponsored primary insurance before filing a claim with my travel insurance. It will be a relatively long process in my case to get my refund. The BCBS Global Core will take around 60 days to examine my claim. The Travel Insured International assures me that I have a long time window (like 190 days) to file my claim after trip complete.

    Raymond from IL
    Review Received: May 24, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    We are waiting for our claim check. My husband got pneumonia 3 days before we were to leave.

    Carol from CA
    Review Received: May 23, 2026
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    5 out of 6 people found this review helpful

    Review Updated: 06/20/2026

    We are very happy with Travel Insured. We had to cancel our trip three days before we were to leave due to pneumonia. It took about 3 to 4 weeks and we were reimbursed the full amount we were entitled to.

    Travel Insured International policy: FlexiPAX

    I filed a claim for a refund for the deposit I made for my trip when the travel agency went bankrupt. I was told the reason was covered but then it was denied because the trip was transferred to another travel agency. I still lost my deposit and had to put a new one down. I filed an appeal and provided all the documents I was told to provide and the company stopped returning my calls and emails. I would give them zero stars if I could. They absolutely SUCK!

    Lynn from CA
    Review Received: May 22, 2026
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    11 out of 11 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very quick to provide claim for a travel delay. Thank you very much.

    MARK from CA
    Review Received: May 22, 2026
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    2 out of 3 people found this review helpful

Last updated: October 16, 2026