Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    Just needed clarification on the insurance policy.

    Thanks!
    Greg

    Greg from CO
    Review Received: August 21, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    David from PA
    Review Received: August 21, 2025
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    0 out of 0 people found this review helpful

    The claim was paid in full for medical expense and while it took 30 days to process, we were advised every other week that it was under review. Their website works well accepting emailed claim documents avoiding trips to the Post Office.

    Travel Insured International policy: FlexiPAX

    Had to cancel trip due to spouse illness and inability to travel.

    Documents relatively easy to upload but quite duplicative for unknown reasons — either poor or inattentive design, OR purposely confusing and confounding in an attempt to frustrate and delay the filing of the claim.

    In process of review right now — taking longer than. The advertised 10-14 days.

    Jeffrey from FL
    Review Received: August 19, 2025
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    0 out of 16 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Still waiting for the determination!

    Diana from NV
    Review Received: August 18, 2025
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    0 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very good service

    David from CA
    Review Received: August 16, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very helpful! Was able to connect me with a doctor through telemedicine when I was in a remote area.

    MARK from CA
    Review Received: August 13, 2025
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    0 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I tried to put in a claim with Travel Insurance International for my trip. After spending 3 hours on the phone and internet trying to put in a claim I found it was too complicated getting all the forms they required for a claim. I believe I am intitled to a reimbursement for the expenses incurred and the agony I endured on my flight. Travel insurance is a waste of money.

    Peter from MA
    Review Received: August 11, 2025
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    0 out of 9 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Thankfully we did not need the insurance, but we felt safe having it.

    Rex from AZ
    Review Received: August 8, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I filed a claim almost a week ago. No action has yet been taken on it. I have received no communication on the progress of it. This process is extremely frustrating and the communication very lacking.

    J from CA
    Review Received: August 7, 2025
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    0 out of 9 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Called customer service to modify the dates of our trip. It was handled quickly and efficiently.

    Susan from FL
    Review Received: August 6, 2025
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    0 out of 0 people found this review helpful