Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,028
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AVG. MONTH
3,538
Total Reviews
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SINCE 2004
4,006
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2493
  • 4
    747
  • 3
    309
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    We have just completed our trip and it was not uneventful. Unfortunately my husband had a serious accident and was hospitalized for 10 days. The insurance company was extremely helpful in making the necessary arrangements for us to fly home and I could not be more pleased with their services and communications during this stressful time. As for other claims I have not had enough time to find out if they will handle them (medical) for a while. However, if they respond in a similar manner as they did for getting us home I will give them the 5 stars that they will deserve.

    Margaret from NY
    Review Received: October 30, 2013
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    39 out of 41 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    The insurance policy we purchased was completely useless. We tried to determine whether we could cancel our trip due to situation in Egypt. We were told we would not be covered. After the trip, I called and inquired some items we lost during our trip. I was told everything was excluded, except for a CD which costed $10, and I had to go through tons of paperwork to claim for $10.
    Why should I pay $425 and buy insurance?

    Shirley from TX
    Review Received: October 29, 2013
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    33 out of 35 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    We had to cancel our trip for medical reasons. It took almost 6 weeks after we sent them our paperwork to receive our refund. They did pay and we would recommend them.

    Gordon from IN
    Review Received: October 28, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I had no questions beforehand and I have no claim so I am not able to rate the insurer one way or another.

    Joanne from PA
    Review Received: October 28, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    did not have contact with customer servicer

    Roy from CO
    Review Received: October 27, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Did not file a claim but am sure it would have been attended to properly as I have used this company in the past.

    Janet from PA
    Review Received: October 26, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    We had no need to use any services since everything went well.

    Vicky from CA
    Review Received: October 22, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Did not use

    Joyce from CA
    Review Received: October 20, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Unlike previous trips when we had purchased the insurance and had no occasion to file a claim, we had to cancel our cruise due to an unforeseen medical situation. The insurance company responded immediately with the necessary claim forms and processed our claim in a timely manner once the forms were submitted.

    George from NH
    Review Received: October 19, 2013
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    23 out of 23 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    No claim needed

    Pamela from WA
    Review Received: October 17, 2013
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    0 out of 0 people found this review helpful