Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Fortunately I had no need to contact my insurance or file a claim. However, Squaremouth and Travel Insured provided excellent service prior to the trip. This policy provided the coverage I was looking for at a reasonable price.
Did not need help
Not processing a claim
Prompt payment of exactly what I expected after our Trip Delays. I've never had to make a claim before and Travel Insured made the first one painless - and helped alleviate the pain of two days of missed vacation.
We were denied boarding on our outbound flight and missed a day of our vacation. We have made a claim but thus far Travel Insured international has found every reason under the sun to deny our claim. They keep asking for more and more documentation, when what they have been provided is more than adequate to verify what occurred. We will never deal with them again. Can you help us?
They fight against paying small claims (2nd experience with same firm). When paying cost of driving 800 miles to catch a flight after the first leg was cancelled, they offered to pay gas money. None of the other costs of operating a car (which the IRS estimates to be $0.56 / mile.) I don't like these guys. They think they're following the letter of the law (policy they wrote), but it is NOT the intent of the policy or the impression given from the advertising materials.
WE DID NOT NEED TO MAKE A CLAIM BUT IT WAS NICE TO KNOW IF WE DID, WE'D BE COVERED
I did not need to make a claim.
no problems with anything, good value and good service
No Claim to Process
I had no interaction with the provider past purchasing the policy. Generally speaking I guess that's good news but leaves nothing to score. Unfortunately your survey doesn't allow for leaving it blank but the score given is not warranted by the reality of the matter and demonstrates a less than sincere effort to actually rate your providers. That's unfortunate.
Last updated: July 7, 2026