Travel Insured Travel Insurance Reviews

Did not file any claims

I filed a claim in June. They said they did not receive certified letter that I sent..I showed proof of receipt took them another week to "find" my claim. They asked for more MD reports which were sent a month ago. They keep stalling...saying they need more..I have sent all of the papers ....my MD report, daughters spinal X-rays with dates of surgery..they keep saying they can't fine report ...

Claim processing very slow, but eventually paid.

no issues

We did not make a claim so we don't know

Excellent service and assistance

No claim filed.

no other communication with provider

This insurance company makes it terribly difficult to submit a claim.
-They not only require a receipt for food/lodging (which is fine), they also want to see those charges listed in your credit card bill. Wouldn't it be enough to see the receipt?
-They also require you to get letters from hotels and airlines that they did not give you a refund - who does that??? So I am now supposed to call all the hotels and the airline and ask them for a letter. The airline says they have no such letter to send.
- Obviously, I paid for the insurance so that is why I am sending them a claim. Now they want proof that I actually paid for the insurance (not only an e-mail confirmation of the insurance plan but also the credit card bill that it went through.
- Same as above, I paid for the airfare that is why I have an e-ticket. They also need proof that it went through my credit card so they are asking for a copy of my credit card bill.
-So now I have a 1/2 inch stack of paperwork for my claim.
-Now, they are denying to pay 100% of my claim and I'm only asking for food and lodging.

Our trip was flawless and we did not need help from insurance provider during the trip, and we did not need to file a claim.