Travel Insured Travel Insurance Reviews

We had to cancel our trip beforehand due to medical reasons. The process to submit a claim was very laborious and burdensome; however, once everything was submitted the claim was processed and paid in a timely manner.

did not have to make a claim. did call one for clarification of coverage, and received good and friendly response for CS reps.

During Trip
Did not need to use it.

Claim Process
NA

Before Trip
I have so much documentation to keep track of that it was difficult to buy something in February to use in July. Took me a while to find and print info right before trip. Had to look through months of credit card receipts to find date, then look through hundreds of emails to find info. Wish there was a better way to keep track of things.

During Trip
Did not use any services.

Claim Process
No claims. No troubles. No losses.

During Trip
N/A

Claim Process
My claim is still in progress. I don't even know how to process it because it was for a day lost of my vacation. The flight was cancelled from Miami to Barcelona, Spain, and we arrived one full day late. How do you put a price on a lost day?

Before Trip
Email information was very complete

Before Trip
Insurance was reasonably priced and easy to order on line. I did have an opportunity to ask questions by phone before we left on our trip.
Fortunately we did not need to make any clasims on this policy. I felt comfortable thast we were insured during our trip

Before Trip
There is no customer service, just a web site that gives incomplete information. It says "Lost bags greater then some number of hours" = $300 per bag. Well, what it should say is "Lost bags, and if you go and by stuff to replace it and keep your receipt you can get up to $300" Maybe I'm just naive, but the way the web site read is totally misleading

During Trip
Again, my bags were lost and BA doesn't have the sense of urgency I see when bags are lost in the USA. Called the insurance when bags were still not back in 24hours (had bought a hair straightener before calling) - and was then told - you get up to $300 for things you buy when the bags are lost. Non disclosure is what I call that

During Trip
did not need to use but numbers and info provided gave me peace of mind

Before Trip
I really had no customer service since all was done online.

During Trip
NA

Claim Process
NA