Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
N/A
Claim Process
N/A
Before Trip
The whole thing was done online, so there was no contact with customer service people. The online system worked fine.
During Trip
Since we didn't have reason to submit a claim or contact the company, there are no ratings to give.
Claim Process
N/A
During Trip
NA
Claim Process
NA
During Trip
We had a health emergency and had to go to the emergency room in China. Our tour guide was the best and did everything but the insurance company provided excellent backup and follow through. They contacted us many times until we determined that the issue was minor and we continued our trip.
Claim Process
Our emergency bill was only $30 so we did not file a claim and kept the hospital record as a souvenir.
Before Trip
All documents e-delivered as promised.
During Trip
There was no need to have contact with carrier during trip.
Claim Process
I did not file a claim. I purchased this policy strictly for the medical and emergency evacuation. Fortunately, did not require either! I cannot accurately assess whether or not this company fully stands behind their coverage promises, but decided to use them due to reviews and SquareMouth information.
Before Trip
Trip went so well so I did not have claims to comments about SquareMouth.
Before Trip
Had no trouble at all purchasing insurance.
During Trip
Never had to use.
Claim Process
No claims.
Claim Process
nothing has been done for me
Before Trip
Never received policy info from carrier.
Before Trip
I was not actually in contact with anyone from the insurance carrier itself, but Squaremouth's service was fantastic.
During Trip
Did not use any services during trip