Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,536
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AVG. MONTH
3,513
Total Reviews
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SINCE 2004
4,015
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2500
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector

    During Trip
    N/A

    Claim Process
    N/A

    Cynthia from MO
    Review Received: June 10, 2013
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    The whole thing was done online, so there was no contact with customer service people. The online system worked fine.

    During Trip
    Since we didn't have reason to submit a claim or contact the company, there are no ratings to give.

    Claim Process
    N/A

    Steven from CT
    Review Received: June 7, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    NA

    Claim Process
    NA

    Paul W. from OH
    Review Received: June 5, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We had a health emergency and had to go to the emergency room in China. Our tour guide was the best and did everything but the insurance company provided excellent backup and follow through. They contacted us many times until we determined that the issue was minor and we continued our trip.

    Claim Process
    Our emergency bill was only $30 so we did not file a claim and kept the hospital record as a souvenir.

    JOSEPH from VA
    Review Received: June 4, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip

    All documents e-delivered as promised.

    During Trip

    There was no need to have contact with carrier during trip.

    Claim Process
    I did not file a claim. I purchased this policy strictly for the medical and emergency evacuation. Fortunately, did not require either! I cannot accurately assess whether or not this company fully stands behind their coverage promises, but decided to use them due to reviews and SquareMouth information.

    Sylvia from FL
    Review Received: June 3, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    Trip went so well so I did not have claims to comments about SquareMouth.

    Ed from CA
    Review Received: June 1, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Had no trouble at all purchasing insurance.

    During Trip
    Never had to use.

    Claim Process
    No claims.

    Patricia from TN
    Review Received: June 1, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Claim Process
    nothing has been done for me

    Jacquelyn from CA
    Review Received: May 20, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Never received policy info from carrier.

    Ed from TN
    Review Received: May 14, 2013
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    3 out of 6 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    I was not actually in contact with anyone from the insurance carrier itself, but Squaremouth's service was fantastic.

    During Trip
    Did not use any services during trip

    Stephanie from WI
    Review Received: May 14, 2013
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    0 out of 0 people found this review helpful