Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,536
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AVG. MONTH
3,513
Total Reviews
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SINCE 2004
4,015
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2500
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Customer Service was very helpful, easy to reach, and answered all of my questions. Having some insurance gave me the confidence to put together a great trip!

    During Trip
    I didn't end up needing help during my trip.

    Claim Process
    I didn't make any claims.

    Gary from UT
    Review Received: April 12, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    WE did not need any services.

    Darryl from MN
    Review Received: April 11, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    All went fine

    Dorothy from MA
    Review Received: April 10, 2013
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    0 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Very easy to compare prices and customize the insurance package.

    During Trip
    We had to make a claim due to a delay in travel. I called them from the airport, and they were very helpful, explained what documentation I needed to keep and best of all told us not to worry about filing anything until we returned.

    Claim Process
    We received only half of our claim because we arrived at our destination in time to spend the night in our room (around 9:00pm). Half was reimbursed to cover any activities/events missed during the day. (original arrival time was supposed to be 12:30pm)

    Charles from NC
    Review Received: April 8, 2013
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    44 out of 44 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I really can't rate because my sister arranged the insurance but it was documented quickly.

    During Trip
    I didn't need to call the hotline or ask for any help.

    Nancy from OR
    Review Received: April 7, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We never had to use but have a family member who has used Travel Insured International in the past year for medical reasons and was very happy with their service.

    Claim Process
    Never had to use - see previous comment.

    Paula from NY
    Review Received: April 3, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    You are asking me for feedback from last September. Sorry but I can't recollect anything overly positive or negative.

    During Trip
    Everything went as planned. There was no need to use the insurance.

    Claim Process
    There was no need for a claim.

    Charles from NC
    Review Received: March 30, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I never received any customer service or documentation other than that received through my computer.

    Jacqueline from NC
    Review Received: March 26, 2013
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    0 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    Did not use the insurance

    Marcie from CA
    Review Received: March 21, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Because, thankfully, we did not have to use the insurance at any point in our travels, we can not comment on this section

    Susie from CO
    Review Received: March 21, 2013
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    0 out of 0 people found this review helpful