Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
n/a to all questions
Q. 2 & 3 in "About the Provider" are not applicable.
The website for initiating a claim does not work. The is only one line for last name, so you cannot enter names with line spacing as shown in the example. Inconvenient because I now have to call during business hours
N/A
we had no claim or need to contact company during our trip
Neither of the above questions is applicable as I had no problems either during the trip or on the flight home.
no problems encountered
I thought changes were made correctly when I phoned in, but see above that the policy says it ended 9/12 even though I changed it to 9/13. Glad I had no problems returning home on 9/13!
I haven't sent in the claim yet. I called but they never returned my phone call so I guess I will try again. I will do a review after they take care of my claim.
Great insurance and prices. I was slightly disappointed because our cruise was cancelled once we were in Alaska. The cruise line paid for change fees and prices of ticket to get back to FL and refunded the cruise money or said they will. However with the certificate they are giving us to go back on the cruise next year we have to pay for the flight over again. I was hoping that this insurance would cover this but apparently when I called to inquire they told me it would not cover air fare that I have to pay again next year due to cruise being cancelled.
Last updated: July 7, 2026