Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
Customer Service was very helpful, easy to reach, and answered all of my questions. Having some insurance gave me the confidence to put together a great trip!
During Trip
I didn't end up needing help during my trip.
Claim Process
I didn't make any claims.
During Trip
WE did not need any services.
Before Trip
All went fine
Before Trip
Very easy to compare prices and customize the insurance package.
During Trip
We had to make a claim due to a delay in travel. I called them from the airport, and they were very helpful, explained what documentation I needed to keep and best of all told us not to worry about filing anything until we returned.
Claim Process
We received only half of our claim because we arrived at our destination in time to spend the night in our room (around 9:00pm). Half was reimbursed to cover any activities/events missed during the day. (original arrival time was supposed to be 12:30pm)
Before Trip
I really can't rate because my sister arranged the insurance but it was documented quickly.
During Trip
I didn't need to call the hotline or ask for any help.
During Trip
We never had to use but have a family member who has used Travel Insured International in the past year for medical reasons and was very happy with their service.
Claim Process
Never had to use - see previous comment.
Before Trip
You are asking me for feedback from last September. Sorry but I can't recollect anything overly positive or negative.
During Trip
Everything went as planned. There was no need to use the insurance.
Claim Process
There was no need for a claim.
Before Trip
I never received any customer service or documentation other than that received through my computer.
During Trip
Did not use the insurance
During Trip
Because, thankfully, we did not have to use the insurance at any point in our travels, we can not comment on this section