Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,664
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,016
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2501
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    I needed no service

    Claim Process
    I made no claim

    J M from MA
    Review Received: February 12, 2013
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    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    No need to use.

    Claim Process
    No Claim

    Patricia from VT
    Review Received: January 25, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not use customer service during my trip

    Anonymous from MD
    Review Received: January 24, 2013
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Claim Process
    Have not yet received any information about the claim.

    James from CA
    Review Received: January 23, 2013
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not need the information

    Claim Process
    Did not need to make a claim. Thank you.

    John from CA
    Review Received: January 19, 2013
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    There was no customer service provided before trip.

    During Trip
    There was no customer service provided during trip. Customer service telephone hours of availability were not conducive to traveling internationally.

    Claim Process
    Insurance carrier sent very confusing forms and requests for documentation (some of which can't be obtained), clearly in the hopes that they will not have to pay out.

    Erika from MD
    Review Received: January 16, 2013
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    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    I did everything on line and never spoke with a live person. That is a good thing. I bought the insurance after i had booked the trip so there were some limits on what the insurance could cover, but it covered what I needed covered. Fortunately the weather and air travel all went smoothly.

    During Trip
    no interaction during the trip

    Claim Process
    no claim

    Tom from MD
    Review Received: January 15, 2013
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Excellent description of our policy was given to me,which lead me to a quick and accurate desicion with peace of mind before our travel.Thank you. Kathy Bloom

    Kathleen from MI
    Review Received: January 10, 2013
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    Doesn't apply as had no need fortunately.

    Claim Process
    Not applicable

    Ann from TX
    Review Received: January 9, 2013
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    It is always a very secure feeling, knowing that I have insurance coverage. Especially because I treat my sons, their wives and my six grandchildren. Thanks you for offering me peace of mind.

    During Trip
    Fortunately, I did not need any insurance service during this trip.

    Suzanne from CT
    Review Received: January 8, 2013
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    0 out of 0 people found this review helpful