Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,664
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,016
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2501
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    The web site stated I would be sent via mail a final policy. It never came and I called. The person I spoke to was not aware that the web site said a policy would be mailed, but sent me a copy via email. Silly, but it would be better to stake this off the web site.

    Helen from WA
    Review Received: December 19, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    am always pleased and satisfied to be able to book through
    Squaremouth.

    During Trip
    was a claims free trip...glad we booked with you.

    James from DE
    Review Received: December 19, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    We travel as a family but have different names and maintain separate residences. Just before leaving on this trip we bought insurance for another future trip. On this occasion our different addresses required separate insurances so I was concerned that maybe I had bought the wrong insurance for the trip we were about to take. Called the SQM operator and she assured me we were OK since different insurance companies have different policy requirements.

    During Trip
    Trip was uneventful so did not need to contact for help or make a claim.

    Claim Process
    No claim!

    Robert from GA
    Review Received: December 19, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I did not have contact with insurance carrier before trip

    Janice from MO
    Review Received: December 19, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I was pleased with the speed which the documentation was provided, some came via e-mail and other documents came quickly via US Postal Service.

    During Trip
    We did not make it to the actual trip to Africa. My wife became very ill with a post surgical infection that was very tenacious and life threatening. Shortly before the trip the doctors concurred that she was still not healthy enough to travel. I called the insurance carrier, they were pleasant and explained the claims process.

    Claim Process
    The claim was for a large amount, it did require documentation from doctors and of our travel payments we had made. These were reasonable requests by the insurance company. They were always courteous, the claims response was reasonably prompt. I have taken out other insurance coverage for others trips with them since this claim. Very satisfied.

    John from TX
    Review Received: December 16, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We did not have occasion to contact the insurance carrier after we left home on our vacation, but were glad to know it was there and felt confident we would be taken care of if it was needed.

    Claim Process
    No claim

    Elizabeth from UT
    Review Received: December 15, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    It was easy to compare plans on the website. Prices were good for the coverage offered.

    During Trip
    Not used, thankfully!

    Laura from AZ
    Review Received: December 14, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Good start - worse to come!

    During Trip
    Trip cancelled due to family emergency. Had "cancel for any reason"

    Claim Process
    I am STILL waiting for my claim to be satisfied!!!

    Donald from CA
    Review Received: December 13, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Your representatives are some of friendliest and most helpful I have encountered in any telephone transactions.

    During Trip
    We did not need to contact anyone during the trip.

    Lana from MN
    Review Received: December 11, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Didn't need to use it during the trip.

    Claim Process
    No claims filed

    Averi from CO
    Review Received: December 10, 2012
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    0 out of 0 people found this review helpful